{"id":8141,"date":"2024-03-05T22:00:05","date_gmt":"2024-03-05T22:00:05","guid":{"rendered":"https:\/\/coinsrev.com\/info\/senior-resident-service-manager-btr\/"},"modified":"2024-03-05T22:00:05","modified_gmt":"2024-03-05T22:00:05","slug":"senior-resident-service-manager-btr","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/senior-resident-service-manager-btr\/","title":{"rendered":"Senior Resident Service Manager &#8211; BTR"},"content":{"rendered":"<p><b>Employer:<\/b> deverellsmith<br \/>\n<b>Salary:<\/b> \u00a345,000 per annum<br \/>\n<b>Date Added:<\/b> 05\/03\/2024<\/p>\n<p><strong>Role: <\/strong>SeniorResident Service Manager &#8211; Build to Rent (BTR)<\/p>\n<p><strong>Location:<\/strong> Brighton<\/p>\n<p><strong>Working Hours<\/strong> &#8211; 9am &#8211; 6pm Monday to Friday (occasional Saturdays may be required &#8211; time in lieu)<\/p>\n<p><strong>Salary: <\/strong>&#163;45,000 &#43; (Up to 20% discretionary bonus)<\/p>\n<p>An exciting opportunity has come up with with a very well known real state company. They are currently looking for a Senior Resident Service Manager to join their build to rent team. Have BTR or PBSA experience keep reading!<\/p>\n<p>They seeking an experienced Resident Service Manager to lead the on site lettings and property management team for a premier 229-unit building in Brighton. Your role is crucial in ensuring efficient operations, compliance with statutory requirements, and  a market-leading resident experience.<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Provide induction training and ongoing mentorship for the team.<\/li>\n<li>Lead performance management processes and delegate responsibilities effectively.<\/li>\n<\/ul>\n<ul>\n<li>Offer local market insights and collaborate on leasing strategies.<\/li>\n<li>Assist in the tenancy journey and conduct regular market appraisals.<\/li>\n<\/ul>\n<ul>\n<li>Manage purchasing levels, control costs, and ensure invoicing accuracy.<\/li>\n<li>Lead on bad debt cases and explore additional income streams.<\/li>\n<\/ul>\n<ul>\n<li>Conduct weekly building checks and maintain contractor relationships.<\/li>\n<li>Collaborate with the Facilities Manager on PPM contracts and legal matters.<\/li>\n<\/ul>\n<ul>\n<li>Foster community through effective communication and social media activities.<\/li>\n<li>Act as the first point of contact for complex resident complaints.<\/li>\n<\/ul>\n<p><strong>About you:<\/strong><\/p>\n<ul>\n<li>Demonstrated strong customer service background.<\/li>\n<li>Proven experience in effectively managing teams<\/li>\n<li>Outgoing, warm and friendly personality<\/li>\n<li>Organised, meticulous, tenacious<\/li>\n<li>Excellent written and spoken etiquette<\/li>\n<li>IT literate and Social media savvy <\/li>\n<li>Strong financial management skills<\/li>\n<li>ARLA &#8211; Desirable<\/li>\n<\/ul>\n<p>To apply for this exciting opportunity, please submit your resume, I look forward to reviewing your application.<\/p>\n<p><em>We work as one<\/em><\/p>\n<p><em>The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn&#8217;t an opt-in,  it&#8217;s the only way forward<\/em><\/p>\n<p><b>Application Deadline:<\/b> 02\/04\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/senior-resident-service-manager-btr\/52256839' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: deverellsmith Salary: \u00a345,000 per annum Date Added: 05\/03\/2024 Role: SeniorResident Service Manager &#8211; Build to Rent (BTR) Location: Brighton Working Hours &#8211; 9am &#8211;<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/8141"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=8141"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/8141\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=8141"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=8141"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=8141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}