{"id":7926,"date":"2024-03-02T21:00:04","date_gmt":"2024-03-02T21:00:04","guid":{"rendered":"https:\/\/coinsrev.com\/info\/customer-service-administrator-7\/"},"modified":"2024-03-02T21:00:04","modified_gmt":"2024-03-02T21:00:04","slug":"customer-service-administrator-7","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/customer-service-administrator-7\/","title":{"rendered":"Customer Service Administrator"},"content":{"rendered":"<p><b>Employer:<\/b> PARK HR RECRUITMENT LTD<br \/>\n<b>Salary:<\/b> \u00a323,000 &#8211; \u00a325,350 per annum<br \/>\n<b>Date Added:<\/b> 23\/02\/2024<\/p>\n<p><strong>My client is a dynamic electronics wholesale business<\/strong> based in the <strong>New Milton area<\/strong>, experiencing exciting growth they are seeking a <strong>customer-focused administrator<\/strong> to join the team and play a vital role in the company\u2019s continued success story.<\/p>\n<p><strong>Why You&#8217;ll Love This Role:<\/strong><\/p>\n<ul>\n<li><strong>Be a customer champion:<\/strong> Serve as the <strong>primary point of contact<\/strong>, building strong relationships and providing <strong>exceptional service<\/strong> through phone, email, and (sometimes) in-person interactions.<\/li>\n<li><strong>Make a real impact:<\/strong><strong>Process orders and invoices<\/strong> efficiently using <strong>SAGE<\/strong> (experience with SAGE preferred but training will be provided), <strong>coordinating with departments<\/strong> to ensure timely deliveries, and <strong> proactively identifying<\/strong> ways to improve customer service.<\/li>\n<li><strong>Grow with the company:<\/strong> Contribute to <strong>business development initiatives<\/strong> and <strong>collaborate with sales &amp; marketing teams<\/strong>, while <strong>developing your skills and career<\/strong> within a supportive environment.<\/li>\n<\/ul>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li><strong>Become the go-to person for customer inquiries<\/strong>, resolving issues and ensuring satisfaction.<\/li>\n<li><strong>Manage customer accounts<\/strong> using SAGE, processing orders, and handling invoices.<\/li>\n<li><strong>Coordinate order fulfilment<\/strong> across departments, ensuring timely delivery.<\/li>\n<li><strong>Maintain accurate records and documentation.<\/strong><\/li>\n<li><strong>Assist with general administrative tasks<\/strong>, including data entry and filing.<\/li>\n<li><strong>Identify opportunities<\/strong> to enhance customer service processes and procedures.<\/li>\n<li><strong>Collaborate with sales &amp; marketing teams<\/strong> to support business growth initiatives.<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li><strong>Previous experience in administration or customer service<\/strong> (bonus points for B2B experience).<\/li>\n<li><strong>Strong communication and interpersonal skills<\/strong>, with a <strong> genuine passion for customer service<\/strong>.<\/li>\n<li><strong>Excellent attention to detail and accuracy<\/strong> in data entry and record-keeping.<\/li>\n<li><strong>Ability to multitask and prioritize effectively<\/strong> in a fast-paced environment.<\/li>\n<li><strong>Proactive attitude and willingness to take initiative<\/strong>.<\/li>\n<li><strong>Desire to learn and grow<\/strong> within the role and contribute to the business&#8217;s success.<\/li>\n<li><strong>Familiarity with basic office software<\/strong> (Microsoft Office Suite).<\/li>\n<\/ul>\n<p><strong>How to Apply:<\/strong><\/p>\n<p>Please submit your CV through this website or call Richard at Park HR for an initial chat. We look forward to hearing from you!<\/p>\n<p> <strong><\/p>\n<p><\/strong><\/p>\n<p><b>Application Deadline:<\/b> 05\/04\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 6<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/customer-service-administrator\/52191604' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: PARK HR RECRUITMENT LTD Salary: \u00a323,000 &#8211; \u00a325,350 per annum Date Added: 23\/02\/2024 My client is a dynamic electronics wholesale business based in the<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/7926"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=7926"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/7926\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=7926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=7926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=7926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}