Employer:<\/b> Gleeson Recruitment Group
\nSalary:<\/b> \u00a324,500 per annum
\nDate Added:<\/b> 28\/02\/2024<\/p>\n
Customer Service Advisors required to join a financial services organisation in Birmingham!<\/p>\n
This company is seeking a highly motivated Customer Service Advisor to join their expanding contact centre department. As the Customer Service Advisor, you will be responsible for providing exceptional customer service to clients.<\/p>\n
You will be required to work in office, initially full-time for training and then 3 days per week (on a rotating basis).<\/p>\n
Key Responsibilities:<\/strong><\/p>\n – Respond to customer enquiries via phone, email, and social media Key Skills & Experience:<\/strong><\/p>\n – Previous experience in a customer service role, preferably in a financial institution Benefits:<\/strong><\/p>\n – Competitive salary and comprehensive benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.<\/p>\n By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.<\/p>\n Application Deadline:<\/b> 10\/04\/2024
– Resolve customer complaints and issues in a timely and effective manner
– Provide accurate and up-to-date information to customers regarding products and services
– Maintain customer records and update information as necessary
– Work collaboratively with other team members to ensure customer satisfaction<\/p>\n
– Excellent communication skills, both written and verbal
– Strong problem-solving and decision-making abilities
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office and other computer applications<\/p>\n
– Career growth opportunities within the company
– Supportive and collaborative team environment
– Training and development programs to enhance skills and knowledge<\/p>\n
\nContract Type:<\/b> Permanent
\nSubmitted Applications:<\/b> 0<\/p>\n