{"id":7448,"date":"2024-02-25T05:32:05","date_gmt":"2024-02-25T05:32:05","guid":{"rendered":"https:\/\/coinsrev.com\/info\/it-manager\/"},"modified":"2024-02-25T05:32:05","modified_gmt":"2024-02-25T05:32:05","slug":"it-manager","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/it-manager\/","title":{"rendered":"IT Manager"},"content":{"rendered":"<p><b>Employer:<\/b> Happiest Minds Technologies Limited<br \/>\n<b>Salary:<\/b><br \/>\n<b>Date Added:<\/b> 13\/02\/2024<\/p>\n<p><strong>Happiest Minds Technologies Limited<\/strong><\/p>\n<p>(NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies  such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics\/drones, security, virtual\/augmented reality, etc. Positioned as &#8216;Born Digital . Born Agile\u2019, our capabilities span digital solutions, infrastructure,  product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, edutech, engineering R&amp;D, hi-tech, manufacturing, retail and travel\/transportation\/hospitality.<\/p>\n<p>A Great Place to Work-Certified\u2122 company, Happiest Minds has operations in the U.S., UK, Canada, Australia India and Middle East.<\/p>\n<p>JOB DETAILS: <\/p>\n<p>The IT Manager &#8211; Europe is a Paris-based role and will be responsible for IT Service Delivery for all our European offices and employees. Our key offices in the region are Paris, Berlin, and Ghent. A successful candidate in this role will be proactive and  have an outgoing personality to effectively address IT challenges and engage with end-users.<\/p>\n<p>Responsibilities include managing technology infrastructure, security, and deployment, supporting innovation, understanding IT trends, and influencing enterprise-wide decisions. This strategic position is crucial for maintaining an efficient IT environment,  ensuring operational excellence, and contributing to the organization&#8217;s success.<\/p>\n<ul>\n<li>Assessing the current technology infrastructure and identifying areas that need improvement or modernization in order to support the company&#8217;s goals.<\/li>\n<li>Overseeing procurement and delivery of new and replacement hardware.<\/li>\n<li>Tracks inventory and status for hardware and software throughout the organization, including appropriate licensing levels.<\/li>\n<li>Manage and maintain the company&#8217;s conference systems and AV infrastructure.<\/li>\n<li>Communicate and follow-up with employees to gather information, gain feedback, and create successful outcomes.<\/li>\n<li>Ensures IT-related projects and tasks are completed within specifications and on time.<\/li>\n<li>Develop tools and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user experience.<\/li>\n<li>Ensure the local codes and legal compliance associated with each facility are being adhered to.<\/li>\n<li>Train staff, evaluate employee performance, and recommend promotions and disciplinary actions<\/li>\n<li>Identifies and recommends upgrades and changes to hardware and software, maintaining efficient and effective operations in the organization.<\/li>\n<li>Overseeing and managing daily support through a ticketing system, diagnosing and troubleshooting Mac\/PC laptop hardware issues, and overseeing the provisioning and deprovisioning of company laptops and IT equipment.<\/li>\n<li>Play a key role in the onboarding process for new hires, ensuring a smooth integration into the IT environment and conducting training sessions to equip new employees with the necessary IT knowledge and tools.<\/li>\n<li>Collaborate with third-party support and Mac\/PC equipment vendors to address technical issues and optimize services.<\/li>\n<li>Contribute to the department knowledge base and procedural documentation as the team evolves and processes change<\/li>\n<\/ul>\n<p><strong>Qualifications: <\/strong><\/p>\n<ul>\n<li>Bachelor&#8217;s degree in Information Technology, Computer Science, or related field.<\/li>\n<li>8&#43; years of IT and business\/industry work experience. 4&#43; years of experience in managing cross-functional teams<\/li>\n<li>Proven experience in IT management, preferably in a multinational environment.<\/li>\n<li>Strong leadership and team management skills.<\/li>\n<li>In-depth knowledge of IT infrastructure and emerging technologies.<\/li>\n<li>Experience with supporting and troubleshooting macOS and Windows OS &#8211; must<\/li>\n<\/ul>\n<p><strong>Experience with supporting Google Work Space, Okta, Jira &#8211; advantage <\/strong> <\/p>\n<ul>\n<li>Experience with MDM solutions such as JAMF\/WorkspaceONE &#8211; advantage<\/li>\n<li>Experience in supporting video conferencing solutions &#8211; Must<\/li>\n<li>Ability to prioritize tasks and manage time effectively.<\/li>\n<li>Creative thinker who leverages unconventional and innovative ideas to solve problems<\/li>\n<li>Self-motivated individual with excellent communication (written and oral) and interpersonal skills<\/li>\n<li>Fluent in English &#8211; must!<\/li>\n<\/ul>\n<p><b>Application Deadline:<\/b> 26\/03\/2024<br \/>\n<b>Contract Type:<\/b> Contract<br \/>\n<b>Submitted Applications:<\/b> 60<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/it-manager\/52121286' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Happiest Minds Technologies Limited Salary: Date Added: 13\/02\/2024 Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/7448"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=7448"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/7448\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=7448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=7448"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=7448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}