Employer:<\/b> Reed
\nSalary:<\/b> \u00a310.42 – \u00a311.50 per hour, inc benefits
\nDate Added:<\/b> 23\/02\/2024<\/p>\n
\u2022 Contract Duration: 6 weeks (Temporary)<\/strong> We are looking for a Customer Service Assistant to join our client’s team on a temporary basis for 6 weeks. The ideal candidate will have excellent communication skills, a high level of attention to detail, and proficiency in Excel. As the office location requires driving to access, candidates will need their own transport; however, we provide free onsite parking.<\/p>\n Day to day of the role:<\/strong><\/p>\n \u2022 Answering incoming calls and responding to customer queries in a timely and efficient manner.<\/p>\n \u2022 Maintaining a positive, empathetic, and professional attitude toward customers at all times.<\/p>\n \u2022 Acknowledging and resolving customer complaints, ensuring all relevant information is logged.<\/p>\n \u2022 Inputting information and data on to their internal system.<\/p>\n \u2022 Communicating and coordinating with colleagues as necessary.<\/p>\n Required Skills & Qualifications:<\/strong><\/p>\n \u2022 Strong phone contact handling skills and active listening.<\/p>\n \u2022 Familiarity with CRM systems and practices.<\/p>\n \u2022 Customer orientation and ability to adapt\/respond to different types of characters.<\/p>\n \u2022 Excellent communication and presentation skills.<\/p>\n \u2022 Ability to multi-task, prioritize, and manage time effectively.<\/p>\n \u2022 Comfortable using computers with experience in Excel.<\/p>\n \u2022 Must have a driving license and means of transportation due to the office location.<\/p>\n Benefits:<\/strong><\/p>\n \u2022 Free onsite parking.<\/p>\n \u2022 Gain valuable experience in a customer-focused role.<\/p>\n \u2022 Work in a friendly and supportive environment.<\/p>\n \u2022 Competitive salary for a temporary position.<\/p>\n To apply for this Customer Service Assistant role, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position.<\/p>\n Application Deadline:<\/b> 23\/03\/2024
\u2022 Location: Ipswich<\/strong>
\u2022 Working Hours: Monday to Friday, 8:30 AM – 5:00 PM<\/strong>
\u2022 Salary: £10.42+ depending upon experience<\/strong><\/p>\n
\nContract Type:<\/b> Temporary
\nSubmitted Applications:<\/b> 0<\/p>\n