{"id":6249,"date":"2024-02-08T13:00:07","date_gmt":"2024-02-08T13:00:07","guid":{"rendered":"https:\/\/coinsrev.com\/info\/2nd-3rd-line-technician\/"},"modified":"2024-02-08T13:00:07","modified_gmt":"2024-02-08T13:00:07","slug":"2nd-3rd-line-technician","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/2nd-3rd-line-technician\/","title":{"rendered":"2nd\/3rd Line Technician"},"content":{"rendered":"<p><b>Employer:<\/b> TT TECH SOLUTIONS LTD<br \/>\n<b>Salary:<\/b> \u00a325,000 &#8211; \u00a335,000 per annum, negotiable, pro-rata, inc benefits<br \/>\n<b>Date Added:<\/b> 18\/07\/2023<\/p>\n<p>We are currently seeking <strong>2nd\/3rd Line Technician <\/strong>for a IT Services Provider based in Witham. Focussing on providing high quality IT Support with excellent customer service. This is a hands-on role so would suit someone who has a strong technical  background with excellent customer facing skills. You will be responsible for remote and on site assistance with current clients so Valid clean UK driving license will be required.<\/p>\n<p><strong>As a Technician, you will be tasked with the following:<\/strong><\/p>\n<ul>\n<li>Proven expertise in Office 365, DNS, VPN, DHCP and Mac OS administration<\/li>\n<li>Experience on configuring routers, switches and firewalls with a good understanding and experience troubleshooting problems.<\/li>\n<li>Experience of Cloud Infrastructure\u2019s including MS Azure, Amazon AWS &amp; Google Cloud.<\/li>\n<li>Good Knowledge of VMware, &amp; VoIP Technologies<\/li>\n<li>Configuring routers, switches and firewalls with a good understanding and experience troubleshooting problems.<\/li>\n<\/ul>\n<p><strong>The key things we\u2019re looking for from our Technician:<\/strong><\/p>\n<ul>\n<li>Minimum 2-3 years recent experience of 2nd line IT support<\/li>\n<li>Prioritise and escalate work as appropriate is essential.<\/li>\n<li>The ability to work under strict SLA&#8217;s for availability and service is also essential.<\/li>\n<li>Ability to take escalations from colleagues and work well within a team, helping colleagues where you can.<\/li>\n<li>Strong problem-solving, communication and interpersonal skills<\/li>\n<\/ul>\n<p>If this role as a <strong>2nd Line Technician<\/strong>is of interest to you, please apply now and\/or contact Farah at farah@ tttechrec. com. We can schedule a call from there!<\/p>\n<p><b>Application Deadline:<\/b> 21\/03\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 128<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/2nd-3rd-line-technician\/50851821' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: TT TECH SOLUTIONS LTD Salary: \u00a325,000 &#8211; \u00a335,000 per annum, negotiable, pro-rata, inc benefits Date Added: 18\/07\/2023 We are currently seeking 2nd\/3rd Line Technician<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/6249"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=6249"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/6249\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=6249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=6249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=6249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}