{"id":5752,"date":"2024-02-01T15:32:04","date_gmt":"2024-02-01T15:32:04","guid":{"rendered":"https:\/\/coinsrev.com\/info\/it-service-delivery-lead\/"},"modified":"2024-02-01T15:32:04","modified_gmt":"2024-02-01T15:32:04","slug":"it-service-delivery-lead","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/it-service-delivery-lead\/","title":{"rendered":"IT Service Delivery Lead"},"content":{"rendered":"<p><b>Employer:<\/b> Bristow Holland<br \/>\n<b>Salary:<\/b> \u00a365,000 &#8211; \u00a370,000 per annum<br \/>\n<b>Date Added:<\/b> 22\/11\/2023<\/p>\n<p>Bristow Holland have a fantastic opportunity for an IT Service Delivery Lead to join a global business in Cambridge.<\/p>\n<p>As the IT Service Delivery Lead you will oversee the delivery of IT services to customers &#8211; both internal and external. Responsible for ensuring that the IT delivery team meets the quality, cost, and time expectations of the business.<\/p>\n<p>Key accountability is budgeting, procurement, service levels and general IT provision including projects to be completed on behalf of the global principal.<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Responsibility for three teams &#8211; Service Delivery, IT &amp; Security and Change Control that make up the IT Delivery function.<\/li>\n<li>Lead the IT delivery function to ensure structures and plans are aligned to achieving the commercial output required to contribute to overall business goals.<\/li>\n<li>As a member of the IT Senior Leadership Team ensure strategies are aligned to IT and Business Transformation goals.<\/li>\n<li>Ensure that the IT Delivery utilise their expertise to contribute to IT department projects.<\/li>\n<li>Provide strong stakeholder engagement to partner and influence direction and achieve the strategic results.<\/li>\n<li>Identify and lead opportunity of change to improve quality and standards.<\/li>\n<li>Work in partnership to secure the procurement requirements that contribute to the overall business strategy.<\/li>\n<li>Lead the risk Management and ensure the risk register is accurate. Providing and leading initiatives that minimise risk.<\/li>\n<li>Ensure all IT policies are fit for purpose and the business understands and complies with the parameters.<\/li>\n<\/ul>\n<p><strong>Key Skills:<\/strong><\/p>\n<ul>\n<li>A proven IT professional who has a track record of running successful IT departments.<\/li>\n<li>Strong engaging leadership skills &#8211; calm under pressure and with the ability to motivate and bring together various teams.<\/li>\n<li>Proven organisational skills and ability to manage multiple workstreams aligned to strategies<\/li>\n<li>Proven level of IT procurement and IT financial management experience<\/li>\n<li>ITIL qualified and demonstratable success in applying ITIL disciplines<\/li>\n<li>Experience of managing multiple relationships in a fast-paced environment<\/li>\n<li>Attention to detail and willingness for service enhancement is paramount in this role<\/li>\n<li>Best in class written and verbal communication skills<\/li>\n<li>A customer facing \/ customer service mindset<\/li>\n<\/ul>\n<p><b>Application Deadline:<\/b> 14\/03\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 8<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/it-service-delivery-lead\/51677654' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Bristow Holland Salary: \u00a365,000 &#8211; \u00a370,000 per annum Date Added: 22\/11\/2023 Bristow Holland have a fantastic opportunity for an IT Service Delivery Lead to<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5752"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=5752"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5752\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=5752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=5752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=5752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}