{"id":5519,"date":"2024-01-29T10:00:08","date_gmt":"2024-01-29T10:00:08","guid":{"rendered":"https:\/\/coinsrev.com\/info\/sales-support-coordinator\/"},"modified":"2024-01-29T10:00:08","modified_gmt":"2024-01-29T10:00:08","slug":"sales-support-coordinator","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/sales-support-coordinator\/","title":{"rendered":"Sales Support Coordinator"},"content":{"rendered":"<p><b>Employer:<\/b> Reed<br \/>\n<b>Salary:<\/b> \u00a326,000 &#8211; \u00a328,000 per annum, inc benefits<br \/>\n<b>Date Added:<\/b> 29\/01\/2024<\/p>\n<p>Reed are delighted to be working with a growing and stable company that is searching for a confident and dynamic <strong>Sales and Customer Service Coordinator<\/strong> to join their team in Fakenham.<\/p>\n<p>Job Title:&nbsp;<strong>Sales and Customer Service Coordinator<\/strong><\/p>\n<p>Location: <strong>Fakenham<\/strong><\/p>\n<p>Salary:&nbsp;<strong>&#163;26,000 &#8211; &#163;28,000<\/strong><\/p>\n<p>Job Type: <strong>Full-time, Permanent<\/strong><\/p>\n<p><strong><em>Job Summary<\/em><\/strong><\/p>\n<p>This is a fantastic opportunity for an individual who is looking to progress in a high performing business that is growing rapidly. As a key member of the team, you will be joining a supporting and collaborative team who thrive on positive energy and drive,  whilst remaining focussed on delivering the highest quality products and service to customers.<\/p>\n<p><em><strong>Main duties will include:<\/strong><\/em><\/p>\n<ul>\n<li>Assist Area Sales Managers (ASMs) with quoting and following up quotations to maximise sales conversion for new and existing customers.<\/li>\n<li>Relationship development with new and existing customers in order to support sales.<\/li>\n<li>Assist ASMs by analysing customer spend and product portfolios.<\/li>\n<li>Coordinate customer appointments for ASMs.<\/li>\n<li>Management of sales inbox.<\/li>\n<li>Same coordination of chemicals and other bought in ranges (via suppliers) within a short timescale.<\/li>\n<li>Ensure customer complaint handling is resolved in line with service levels.<\/li>\n<li>Following company New Product Development (NPD) and Existing Product Development (EDP) projects and procedures.<\/li>\n<li>Free on Loan Contracts including database management and contract renewals.<\/li>\n<li>Corporate Hospitality Coordination.<\/li>\n<li>Assist in delivering on our strategy and growth aspirations for 2023 and beyond.<\/li>\n<\/ul>\n<p><em><strong>Support function&nbsp;duties:<\/strong><\/em><\/p>\n<ul>\n<li>Second port of call for inbound calls of a sales and customer service nature.<\/li>\n<li>Daily outbound calls to a designated customer database when required.<\/li>\n<li>Purchase order processing when required.<\/li>\n<li>Update and maintain the CRM system and customer special price lists.<\/li>\n<li>Communicate effectively with other departments to meet customers&#8217; needs and expectations, e.g. liaising with supply chain, obtaining PODs.<\/li>\n<\/ul>\n<p><em><strong>Qualifications\/Experience:<\/strong><\/em><\/p>\n<ul>\n<li>At least 3 years&#8217; experience in sales admin and customer service.<\/li>\n<li>Pleasant disposition with a customer service focus.<\/li>\n<li>Must be able to manage and prioritise multiple tasks.<\/li>\n<li>Detail orientated, self-motivated, resourceful and reliable.<\/li>\n<li>Excellent verbal and written communication skills.<\/li>\n<li>3 years&#8217; experience in Microsoft Word and Excel required.<\/li>\n<li>Experience with CRM systems.<\/li>\n<\/ul>\n<p>If you feel you have the drive, passion and enthusiasm for this role, please click APPLY or send your CV to <\/p>\n<p><b>Application Deadline:<\/b> 29\/02\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/sales-support-coordinator\/52024729' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Reed Salary: \u00a326,000 &#8211; \u00a328,000 per annum, inc benefits Date Added: 29\/01\/2024 Reed are delighted to be working with a growing and stable company<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5519"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=5519"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5519\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=5519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=5519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=5519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}