{"id":5092,"date":"2024-01-22T19:00:11","date_gmt":"2024-01-22T19:00:11","guid":{"rendered":"https:\/\/coinsrev.com\/info\/travel-customer-care-executive\/"},"modified":"2024-01-22T19:00:11","modified_gmt":"2024-01-22T19:00:11","slug":"travel-customer-care-executive","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/travel-customer-care-executive\/","title":{"rendered":"Travel Customer Care Executive"},"content":{"rendered":"<p><b>Employer:<\/b> Succeed Recruitment Solutions<br \/>\n<b>Salary:<\/b> \u00a322,000 &#8211; \u00a324,000 per annum<br \/>\n<b>Date Added:<\/b> 22\/01\/2024<\/p>\n<p><strong>Are you looking for a role that will combine your travel expertise with your passion for customer care? If so, we have a fantastic opportunity for you to join a leading online travel organisation as a Travel Customer Care Executive.<\/strong><\/p>\n<p>Joining our client\u2019s growing Chester based team (plus hybrid working option), successful candidates will be passionate about delivering exceptional levels of customer service and enjoy working in a fast-paced environment where hard work is rewarded. You\u2019ll  use your exceptional communication skills and personal service to build rapport with customers to resolve queries effectively to maximise future repeat custom.<\/p>\n<p>In return, our client can offer a competitive salary of up to &#163;24k plus excellent travel industry benefits, so for more information, please contact us today for a confidential chat, or apply online.<\/p>\n<p><strong>Role of Travel Customer Care Executive:<\/strong><\/p>\n<ul>\n<li>Prioritise and action E-mails effectively<\/li>\n<li>Action daily booking queues<\/li>\n<li>Chase relevant suppliers for documentation\/confirmation<\/li>\n<li>Check and update documentation for specialist bookings<\/li>\n<li>Effectively manage and resolve escalated issues<\/li>\n<li>Crisis situations support<\/li>\n<li>Handle incoming calls from Agents regarding documentation and Admin queries<\/li>\n<li>Investigate booking anomalies and irregularities<\/li>\n<li>Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements<\/li>\n<\/ul>\n<p><strong>Skills required for the role:<\/strong><\/p>\n<ul>\n<li><strong>Customer service experience from within the travel industry &#8211; essential<\/strong><\/li>\n<li>Excellent telephone manner<\/li>\n<li>Skilful with Microsoft Office (Word \/ Excel)<\/li>\n<li>Great attention to detail and accuracy<\/li>\n<li>Ability to organise, prioritise and manage own workload efficiently to tight deadlines<\/li>\n<li>Experience in dealing with conflict resolution<\/li>\n<li>A flexible and adaptable approach to work<\/li>\n<\/ul>\n<p><strong>If you\u2019re interested in learning more about this Travel Customer Care Executive role, please contact Succeed Recruitment Solutions or press the apply online button now!<\/strong><\/p>\n<p>Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com<\/p>\n<p><em>Succeed Recruitment Solutions &#8211; for the best Travel jobs, Multilingual jobs and Contact Centre jobs. <\/em><\/p>\n<p><b>Application Deadline:<\/b> 04\/03\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/travel-customer-care-executive\/51993862' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Succeed Recruitment Solutions Salary: \u00a322,000 &#8211; \u00a324,000 per annum Date Added: 22\/01\/2024 Are you looking for a role that will combine your travel expertise<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5092"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=5092"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/5092\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=5092"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=5092"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=5092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}