Employer:<\/b> Vantage Recruitment
\nSalary:<\/b>
\nDate Added:<\/b> 19\/01\/2024
\n* planning engineers
* scheduling jobs
* booking jobs<\/p>\n
Service Delivery Coordinator -Monday to Friday, Cannock £comp<\/p>\n
Are you ready for an engaging role in a fast-paced and growing organization? We are seeking a talented Service Delivery Coordinator to join our team. As a key player in our organization, you will be responsible for planning and coordinating the work of our field service engineers, ensuring timely completion of projects and exceptional customer satisfaction.<\/p>\n
So, as the Service Delivery Coordinator what will you be doing ?<\/p>\n
* Efficiently manage service tasks from booking to completion, ensuring customer satisfaction.
* Plan and coordinate the schedules of field service engineers, optimizing resource allocation.
* Foster strong relationships with customers and engineers, facilitating effective communication.
* Ensure accurate documentation, access passes, and qualification verification for engineers.
* Utilize MS Office packages and demonstrate excellent time-management and organizational skills.
* Thrive in a fast-paced, challenging environment with a commercial focus.
* Effectively manage communications with clients and field service engineers.
* Achieve weekly and monthly KPIs\/SLAs as directed.<\/p>\n
So, as the Service Delivery Coordinator what do we need you to have?<\/p>\n
* Good GCSE results with numeracy and English proficiency.
* Competence in MS Office systems and experience with in-house IT systems.
* Previous experience supporting planning for field-based teams is desirable.
* Excellent written and verbal communication skills with a confident and professional approach.
* Strong attention to detail, accuracy, and problem-solving abilities.
* Collaborative mindset, able to communicate effectively across all levels.
* Respectful, professional, and trustworthy, maintaining personal integrity and confidentiality.
* Minimum of 3 years’ experience in SMEs with revenues of £15-£30m.
* Experience working collaboratively with a line manager and team in an office-based environment.
* Additional requirements include energy, drive, flexibility, and effective prioritization.
* Excellent time management skills and the ability to plan and organize workload effectively.<\/p>\n
Join our dynamic team and embark on an exciting journey of growth and success as a Service Delivery Coordinator! Apply now to unleash your potential and make a valuable impact!<\/p>\n
Application Deadline:<\/b> 01\/03\/2024
\nContract Type:<\/b> Permanent
\nSubmitted Applications:<\/b> 0<\/p>\n