Employer:<\/b> AMR – Specialist Property Recruiters
\nSalary:<\/b> \u00a330,000 – \u00a360,000 per annum, OTE
\nDate Added:<\/b> 18\/01\/2024<\/p>\n
Our esteemed client in Balham seeks a dynamic Sales Business Manager to bolster their thriving estate agency team.<\/p>\n
Role Overview:<\/p>\n
\u00b7Drive business growth within designated branch(es) to optimize revenue and profitability.<\/p>\n
\u00b7Lead, inspire, and mentor team members to unlock their potential and meet sales objectives.<\/p>\n
\u00b7Assume accountability for achieving branch-specific KPIs and executing business plan targets.<\/p>\n
\u00b7Ensure unwavering compliance with company standards across all branches.<\/p>\n
Key Responsibilities:<\/p>\n
\u00b7Strategically manage staffing levels in alignment with company objectives to surpass customer expectations. \u00b7Implement efficient systems and procedures for enhanced business efficacy and superior customer service.<\/p>\n
\u00b7Mentor team members through structured Learning & Development processes to attain individual KPIs and objectives.<\/p>\n
\u00b7Directly manage and guide staff performance, rectify sub par performance, and deliver constructive feedback.<\/p>\n
\u00b7Uphold staff standards and behaviour as per the Staff Handbook guidelines.<\/p>\n
\u00b7Foster a welcoming, efficient demeanour in customer interactions.<\/p>\n
\u00b7Meet KPI benchmarks for appointments and lead generation.<\/p>\n
\u00b7Facilitate seamless communication between branches and APC for effective customer management.<\/p>\n
\u00b7Secure clean compliance reports while nurturing staff skill development.<\/p>\n
\u00b7Oversee branch operations diligently, ensuring top-notch customer service delivery.<\/p>\n
\u00b7Acquire business through property valuation, securing optimal fees.<\/p>\n
\u00b7Educate customers on process, costs, and available services.<\/p>\n
\u00b7Maintain meticulous transaction records in compliance with GDPR.<\/p>\n
\u00b7Facilitate and manage offers from potential buyers\/tenants.<\/p>\n
\u00b7Demonstrate comprehensive understanding of the local market dynamics.<\/p>\n
\u00b7Address customer complaints efficiently and escalate unresolved issues appropriately.<\/p>\n
\u00b7Collaborate with the Regional Sales Director for coordinated marketing initiatives.<\/p>\n
\u00b7Ensure staff comprehension of legal parameters and adherence to policies and laws.<\/p>\n
\u00b7Manage time effectively, balancing branch presence with priority tasks.<\/p>\n
\u00b7Act as a role model for organizational values and exemplary leadership behaviours.<\/p>\n
\u00b7Ensure branch coverage during scheduled absences.<\/p>\n
\u00b7Conduct regular one-on-one sessions with direct reports.<\/p>\n
\u00b7Champion diversity, equality, and inclusion initiatives across branches.<\/p>\n
\u00b7Uphold health and safety compliance alongside marketing standards.<\/p>\n
Key Skills:<\/p>\n
\u00b7Strategic alignment of plans with business objectives.<\/p>\n
\u00b7Impeccable presentation and credibility.<\/p>\n
\u00b7Outstanding communication skills and adept at relationship management.<\/p>\n
\u00b7Possession of a full driving license.<\/p>\n
\u00b7Proficient in IT tools and systems.<\/p>\n
Experience:<\/p>\n
\u00b7Proven track record in estate agency.<\/p>\n
\u00b7Background in a multi-site, sales-driven environment.<\/p>\n
\u00b7Proficiency in property sales regulations.<\/p>\n
\u00b7Demonstrated capability in managing sales teams, preferably in a multi-site setup.<\/p>\n
\u00b7Proven success in generating new business.<\/p>\n
\u00b7 Basic salary £30,000 to £40,000 depending on experience plus commissions and car allowance.<\/p>\n
For more information, please contact William Burn at the AMR Group.<\/p>\n
Application Deadline:<\/b> 29\/02\/2024
\nContract Type:<\/b> Permanent
\nSubmitted Applications:<\/b> 0<\/p>\n