{"id":3801,"date":"2024-01-04T21:32:03","date_gmt":"2024-01-04T21:32:03","guid":{"rendered":"https:\/\/coinsrev.com\/info\/administrator-24\/"},"modified":"2024-01-04T21:32:03","modified_gmt":"2024-01-04T21:32:03","slug":"administrator-24","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/administrator-24\/","title":{"rendered":"Administrator"},"content":{"rendered":"<p><b>Employer:<\/b> T&#038;K Associates<br \/>\n<b>Salary:<\/b> \u00a324,000 per annum<br \/>\n<b>Date Added:<\/b> 04\/01\/2024<\/p>\n<p>T&amp;K Associates are currently recruiting on behalf of our reputable Client in Coalville for an <strong>Administrator <\/strong>to join their team on a<strong> Permanent <\/strong> basis.<\/p>\n<p>Working within a fast-paced environment, you will be dealing with incoming calls, accurately processing and assessing warranty claims in a timely fashion, whilst maintaining excellent Customer Service. The successful candidate needs to be a confident individual  as you will be dealing with complaints, you must be able to work independently as well as part of a small busy team. Due to the product range, having a technical understanding is also desirable as you will be required to understand the range and liaise with  Customers regarding the product.<\/p>\n<p><strong>Administrator Job Details &amp; Benefits;<\/strong><\/p>\n<ul>\n<li>&#163;24,000 per annum<\/li>\n<li>39.5 hours per week with a 3pm finish on a Friday<\/li>\n<li>Flexible hours between 8am-5pm<\/li>\n<li>Company pension scheme<\/li>\n<li>Staff discount on products<\/li>\n<li>Additional family friendly benefits relating to maternity, paternity etc<\/li>\n<li>33 days holiday per year including bank holidays<\/li>\n<li>Cycle to work scheme<\/li>\n<li>Excellent canteen facility with free tea &amp; coffee<\/li>\n<li>Free parking<\/li>\n<\/ul>\n<p><strong>Administrator Job Duties;<\/strong><\/p>\n<ul>\n<li>Overseeing the incoming inbox<\/li>\n<li>Logging claims accurately and collating required information<\/li>\n<li>Assessing claims and distributing for appropriate action<\/li>\n<li>Accurately inputting and processing of orders<\/li>\n<li>Liaising with factories, Customers and other internal departments<\/li>\n<li>Maintaining the diary for engineer visits and scheduling appropriately<\/li>\n<li>Handing inbound calls and managing difficult conversations<\/li>\n<li>Ensuring prompt and accurate filing and archiving of Customer orders<\/li>\n<li>Logging order statistics and completing maintenance of electronic filing systems<\/li>\n<li>Providing office based support for Customer queries<\/li>\n<li>Have a good knowledge of the products<\/li>\n<li>Maintain a professional manner at all times<\/li>\n<li>To ensure and maintain the departments targets and KPI\u2019s are achieved<\/li>\n<li>Coordinating feedback and escalating any problems to the Commercial Manager<\/li>\n<\/ul>\n<p><strong>Administrator Person Specification;<\/strong><\/p>\n<ul>\n<li>Proven Customer Service background, ideally with phone based experience<\/li>\n<li>Computer literacy &#8211; knowledge of Microsoft Word, Outlook, Excel and Outlook<\/li>\n<li>Excellent communication skills both written and verbal<\/li>\n<li>Strong numerical skills to be able to work with prices and technical product information<\/li>\n<li>Strong Administrative skills<\/li>\n<li>Organised and strong attention to detail with the ability to prioritise tasks<\/li>\n<li>A confident individual with a calm disposition who is able to handle difficult Customers professionally<\/li>\n<li>A team player who can work well with others<\/li>\n<\/ul>\n<p>If you are interested in the above role of Administrator, then please apply by sending your CV to T&amp;K Associates today.<\/p>\n<p><b>Application Deadline:<\/b> 15\/02\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/administrator\/51891643' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: T&#038;K Associates Salary: \u00a324,000 per annum Date Added: 04\/01\/2024 T&amp;K Associates are currently recruiting on behalf of our reputable Client in Coalville for an<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/3801"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=3801"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/3801\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=3801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=3801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=3801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}