{"id":3767,"date":"2024-01-04T10:32:04","date_gmt":"2024-01-04T10:32:04","guid":{"rendered":"https:\/\/coinsrev.com\/info\/mi-analyst\/"},"modified":"2024-01-04T10:32:04","modified_gmt":"2024-01-04T10:32:04","slug":"mi-analyst","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/mi-analyst\/","title":{"rendered":"MI Analyst"},"content":{"rendered":"<p><b>Employer:<\/b> Acorn by Synergie<br \/>\n<b>Salary:<\/b> \u00a338,800 &#8211; \u00a340,740 per annum<br \/>\n<b>Date Added:<\/b> 04\/01\/2024<\/p>\n<p>Our client is currently recruiting for a MI Analyst to join their team in Bristol on a full-time, permanent basis. You will be responsible for delivering management information and insight to support our departmental and company objectives.<\/p>\n<p>This role reports into the MI Customer Team Manager within the Customer Services Division.<\/p>\n<p>The successful individual will be accountable for producing timely value-add analysis to optimise commercial return and operational efficiency, through a detailed understanding of our customers.<\/p>\n<p>This includes producing robust, creative reporting, developing key analytical insights and promoting automation of regular tasks where possible.<\/p>\n<p>In this role you will:<\/p>\n<ul>\n<li>Run a variety of regular Business as usual reporting.<\/li>\n<li>Produce long and short term call forecasts and resource planning for all Contact Centres<\/li>\n<li>Proactively analyse forecasts to answer key questions from stakeholders and identify opportunities for improvement in efficiency and continually add value<\/li>\n<li>Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes<\/li>\n<li>Provide on-going analysis and visualisations for key stakeholders.<\/li>\n<li>Manage priority lists and working to deadlines.<\/li>\n<li>Using visualisation software such as Oracle Analytics Server.<\/li>\n<li>Develop Speech analytics capabilities by working with the business to capture requirements\n<\/li>\n<\/ul>\n<p>You will be working in a pivotal part of the company, helping to drive decisions based on your research and findings.<\/p>\n<p>Proactively analyse data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what the data is showing, investigating and communicating areas for improvement in efficiency and continually add value.<\/p>\n<p>As a MI Analyst, you will be expected to demonstrate and promote a collaborative working style across all business areas.<\/p>\n<p>Acorn by Synergie acts as an employment agency for permanent recruitment.<\/p>\n<p><b>Application Deadline:<\/b> 15\/02\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/mi-analyst\/51884890' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Acorn by Synergie Salary: \u00a338,800 &#8211; \u00a340,740 per annum Date Added: 04\/01\/2024 Our client is currently recruiting for a MI Analyst to join their<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/3767"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=3767"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/3767\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=3767"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=3767"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=3767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}