{"id":2849,"date":"2023-12-22T17:00:04","date_gmt":"2023-12-22T17:00:04","guid":{"rendered":"https:\/\/coinsrev.com\/info\/customer-support-administrator-in-central-guildford\/"},"modified":"2023-12-22T17:00:04","modified_gmt":"2023-12-22T17:00:04","slug":"customer-support-administrator-in-central-guildford","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/customer-support-administrator-in-central-guildford\/","title":{"rendered":"Customer Support Administrator in Central Guildford"},"content":{"rendered":"<p><b>Employer:<\/b> Office Angels<br \/>\n<b>Salary:<\/b> \u00a325,000 per annum<br \/>\n<b>Date Added:<\/b> 22\/12\/2023<\/p>\n<p><strong>Customer Support Administrator<\/strong><\/p>\n<p><em>Are you an experienced customer service administrator looking for their next opportunity?? <\/em><\/p>\n<p><em>Do you join a company with a brilliant team culture?? <\/em><\/p>\n<p><em>If so, this exciting opportunity might be perfect for you!<\/em><\/p>\n<p><strong>Location:<\/strong> Guildford, Office -Based<\/p>\n<p><strong>Salary:<em> &#163;<\/em><strong>25,<\/strong><em>000- PLUS &#163;1.000 Bonus, 25 days Holiday, Company Income Protection Scheme, Pension, full training, supportive team\/ management!<\/em><\/strong><\/p>\n<p><strong>Hours: Full-time \/ Monday -Friday <\/strong><\/p>\n<p>An exciting opportunity to join an award winning business with an amazing team culture in Guildford!<\/p>\n<p>This role will role will encompass all elements of our customer journey, beginning with an initial enquiry and providing information on our products, to placing an order and on-wards to ensure the customer receives their product in a timely and efficient  manner.<\/p>\n<p>You will be managing all parts of the process and updating the customer to ensure we are the safe pair of hands they expect!<\/p>\n<p><strong><em>Sounds interesting??&#8230;what will my duties be??..<\/em><\/strong><\/p>\n<ul>\n<li>Answer telephone calls from wide ranging customer base and new or potential customers<\/li>\n<li>Assisting customers with extensive knowledge of our full product range (<strong>full training given)<\/strong><\/li>\n<li>Ensure all customer enquiries are responded to as per a pre agreed Service Level Agreement<\/li>\n<li>Manage a quote pipeline and feedback to management where possible<\/li>\n<li>Qualify leads and pass opportunities to the BDM team<\/li>\n<li>Keep up to date with product knowledge and best uses of our products within our market sector, including information on our competitors<\/li>\n<li>Respond to enquiries relating to deliveries and invoicing, including speaking with our couriers, warehouse teams and sending proof of deliveries\/copy invoices where applicable<\/li>\n<\/ul>\n<p><strong>Skills\/ Requirements:<\/strong><\/p>\n<ul>\n<li>Strong telephony skill<\/li>\n<li>Comfortable speaking to customers of all level<\/li>\n<li>Attention to Detail<\/li>\n<li>Strong Literacy Skills <\/li>\n<li>Minimum 2 years customer services experience<\/li>\n<li>Good understanding of admin and invoice query functions<\/li>\n<\/ul>\n<p>If you think this role aligns with your skills and ambitions, don&#8217;t hesitate to apply today! If you know someone who might be suitable, feel free to share the job details with them or encourage them to apply.<\/p>\n<p><strong>To apply for the position or inquire further, click on the &quot;apply&quot; button or contact Annie at <\/strong><strong>annie<\/strong><strong> for more information.<\/strong><\/p>\n<p>Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.<\/p>\n<p>By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. <\/p>\n<p><b>Application Deadline:<\/b> 02\/02\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/customer-support-administrator-in-central-guildford\/51844867' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Office Angels Salary: \u00a325,000 per annum Date Added: 22\/12\/2023 Customer Support Administrator Are you an experienced customer service administrator looking for their next opportunity??<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/2849"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=2849"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/2849\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=2849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=2849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=2849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}