Employer:<\/b> Ashdown Group
\nSalary:<\/b> \u00a325,000 – \u00a330,000 per annum
\nDate Added:<\/b> 22\/12\/2023<\/p>\n
A well-established manufacturing company is looking for an accomplished IT Helpdesk Analyst to join its IT team based in Brentwood, Essex. Please note this role is office-based and will require occasional travel to UK-based sites. <\/p>\n
Within this role, you will work as part of a small high-performance IT team and be responsible for providing 1st-2nd-line support for all system and user issues. Working in a fast-paced, dynamic environment, you will provide an exceptional internal support service for a range of technologies. You will be responsible for troubleshooting issues and resolving where possible or escalating tickets to 3 rd line as needed with sufficient supporting information. You will also conduct routine IT administration and assist with IT project work. <\/p>\n
The ideal candidate will have 12+ months of experience in a 1 st line support role and will be a self-starter with excellent communication, organisation, and problem-solving skills. You will have demonstrable expertise supporting Windows 10, O365, and Active Directory, paired with general desktop support (PC hardware, telephones, etc). You will have a basic understanding of networking and any experience with VMware would be advantageous to your application. <\/p>\n
This is an excellent opportunity for an accomplished IT Helpdesk Analyst to develop their career within IT, with an organisation that offers an attractive range of benefits and has a clearly defined career path. <\/p>\n
Application Deadline:<\/b> 05\/01\/2024
\nContract Type:<\/b> Permanent
\nSubmitted Applications:<\/b> 0<\/p>\n