Employer:<\/b> Surestep Recruitment Ltd
\nSalary:<\/b> \u00a321,840 per annum
\nDate Added:<\/b> 21\/12\/2023
\n* Customer Service
* £21,840<\/p>\n
Customer Service Representative
Birmingham City Centre – Hybrid<\/p>\n
Full-time, 9-5, 12-month fixed term contract with a view to going permanent<\/p>\n
£21,840 <\/p>\n
Do you want a fulfilling customer service role for an organisation that helps people?<\/p>\n
Our client is a not-for-profit financial institution, established for over 35 years and currently growing, whose goal is to give back to the local community by providing ethical finance to those in need.<\/p>\n
They’re looking for a new Customer Service Representative to join their small, close-knit team to provide great customer service support to their members via phone, email, and live chat. All training will be provided, and the role is set to start at the beginning of 2024.<\/p>\n
If you have good communication skills and want a job in which you can give back, read on to find out more about the role.<\/p>\n
The role
\u00b7 Answering telephone calls
\u00b7 Updating accounts
\u00b7 Assessing finance applications
\u00b7 Processing applications
\u00b7 Keying in transactions
\u00b7 Handling complaints
\u00b7 Using CRM systems<\/p>\n
The Person
Essential
\u00b7 Personable
\u00b7 Friendly
\u00b7 Good listener
\u00b7 Can use own initiative
\u00b7 GCSE English & Maths
Desirable
\u00b7 Experience dealing with customers
\u00b7 Telephone customer service experience<\/p>\n
If you think you could be the right fit for this Customer Service Representative role, please submit your application now. Candidates will be reviewed as-and-when they apply, so don’t delay in applying!<\/p>\n
Application Deadline:<\/b> 21\/01\/2024
\nContract Type:<\/b> Permanent
\nSubmitted Applications:<\/b> 0<\/p>\n