{"id":2324,"date":"2023-12-15T10:00:06","date_gmt":"2023-12-15T10:00:06","guid":{"rendered":"https:\/\/coinsrev.com\/info\/customer-service-representative\/"},"modified":"2023-12-15T10:00:06","modified_gmt":"2023-12-15T10:00:06","slug":"customer-service-representative","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/customer-service-representative\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p><b>Employer:<\/b> rthirteen recruitment<br \/>\n<b>Salary:<\/b><br \/>\n<b>Date Added:<\/b> 15\/12\/2023<\/p>\n<p>Rthirteen are currently partnering with a leading insurance provider in their search for a Customer Service Representative. Joining their highly successful team, you will be a first point of contact for customers, advising on products, and accurately updating  records.<\/p>\n<p>This is a full time, permanent position working Monday &#8211; Friday, 8.30am &#8211; 5pm or 9.30am &#8211; 6pm, and is offering a competitive salary DOE, plus bonus.<\/p>\n<p><strong>The Company<\/strong><\/p>\n<p>A highly reputable financial service organisation, this company have been growing from strength to strength over the years, and now have multiple offices across Norfolk and Suffolk. With a focus on exceptional service to their clients, this company also  have a focus on sustainability and supporting not only their employees, but the local community too.<\/p>\n<p><strong>Your duties will include:<\/strong><\/p>\n<ul>\n<li>Providing expert advice on the range of products sold by the company.<\/li>\n<li>Answering customer enquiries via telephone and email.<\/li>\n<li>Processing documents, and ensuring accurate records are kept.<\/li>\n<li>Making a positive impact on every customer call, efficiently and effectively having the right conversations to meet their needs.<\/li>\n<li>Problem solving and building excellent relationships over the telephone, and providing a friendly, timely and professional service.<\/li>\n<\/ul>\n<p><strong>You will have\/be: <\/strong><\/p>\n<ul>\n<li>GCSE level qualifications in Maths and English.<\/li>\n<li>Knowledge of FCA rules and regulations.<\/li>\n<li>Excellent customer service skills.<\/li>\n<li>Strong phone contact handling skills and active listening.<\/li>\n<li>The ability to adapt\/respond to different types of enquiries.<\/li>\n<li>Dedication and commitment to drive performance.<\/li>\n<\/ul>\n<p><strong>How to apply:<\/strong><\/p>\n<p>To hear more details about this fantastic opportunity please email your CV to Tasha Coe &#8211; Senior Recruitment Managing Partner at rthirteen recruitment. If you don\u2019t hear from us within 5 working days upon initial submittal of your CV, please assume you have  been unsuccessful.<\/p>\n<p><b>Application Deadline:<\/b> 26\/01\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/customer-service-representative\/51804315' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: rthirteen recruitment Salary: Date Added: 15\/12\/2023 Rthirteen are currently partnering with a leading insurance provider in their search for a Customer Service Representative. Joining<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/2324"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=2324"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/2324\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=2324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=2324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=2324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}