{"id":1803,"date":"2023-12-08T05:00:06","date_gmt":"2023-12-08T05:00:06","guid":{"rendered":"https:\/\/coinsrev.com\/info\/customer-service-administrator-2\/"},"modified":"2023-12-08T05:00:06","modified_gmt":"2023-12-08T05:00:06","slug":"customer-service-administrator-2","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/customer-service-administrator-2\/","title":{"rendered":"Customer Service Administrator"},"content":{"rendered":"<p><b>Employer:<\/b> Burton Recruitment<br \/>\n<b>Salary:<\/b> \u00a320,000 &#8211; \u00a324,000 per annum<br \/>\n<b>Date Added:<\/b> 08\/12\/2023<\/p>\n<p>Our client, an Award-Winning Financial Planners firm, is currently seeking an enthusiastic and dynamic Customer Service Administrator to support and ensure the smooth running of the business by providing first-class customer service for their clients and  performing general administration duties.<\/p>\n<p>Reporting to Senior Management, your duties will include but are not limited to:<\/p>\n<p>Customer Service Duties:<\/p>\n<ul>\n<li>Spearheading the welcoming process for new inquiries and potential clients.<\/li>\n<li>Crafting engaging responses and materials to showcase our services and values.<\/li>\n<li>Nurturing existing client relationships through attentive communication and personalised support.<\/li>\n<li>Ensuring that all processes, procedures, and client communications are conducive to a high standard of customer care.<\/li>\n<li>Managing and arranging client appointments and reviews as agreed by the Financial Planners.<\/li>\n<li>Dealing with queries from all clients to a high standard, ensuring client satisfaction is maintained.<\/li>\n<li>Supporting the delivery of and achievement of the client service standards.<\/li>\n<\/ul>\n<p>Admin Duties:<\/p>\n<ul>\n<li>Providing assistance and support to Senior Financial Administrators and Operations Manager in the delivery of all aspects of general office administration.<\/li>\n<li>Taking charge of all incoming and outgoing business post with precision and timeliness.<\/li>\n<li>Diary management for the business as required.<\/li>\n<li>Managing and recording client data onto appropriate business systems and files.<\/li>\n<li>Delivering agreed project activities as designated by Senior Management.<\/li>\n<li>Continuous professional development to meet personal development needs.<\/li>\n<li>The ideal candidate will possess exceptional communication skills, enabling them to adeptly convey information, provide assistance, and offer clear guidance to customers. In addition, they should demonstrate robust problem-solving capabilities, exude confidence,  and exhibit innate organisational abilities.<\/li>\n<\/ul>\n<p>In return, you will receive a competitive starting salary, along with staff benefits including Critical Illness Cover &#43; Life Insurance; Income Protection &amp; Sick Pay, Group pension scheme, Bonus scheme, and Flexible working, among other enticing offerings.<\/p>\n<p>Industry experience is not necessary as full training will be given. Our client also supports and funds industry-relevant qualifications to support your career progression.<\/p>\n<p>If you&#8217;re passionate about delivering exceptional customer service and thrive in a dynamic environment, apply now by sending your CV <\/p>\n<p><b>Application Deadline:<\/b> 19\/01\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/customer-service-administrator\/51765270' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Burton Recruitment Salary: \u00a320,000 &#8211; \u00a324,000 per annum Date Added: 08\/12\/2023 Our client, an Award-Winning Financial Planners firm, is currently seeking an enthusiastic and<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/1803"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=1803"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/1803\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=1803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=1803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=1803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}