{"id":11940,"date":"2024-04-27T21:32:04","date_gmt":"2024-04-27T21:32:04","guid":{"rendered":"https:\/\/coinsrev.com\/info\/it-operations-lead\/"},"modified":"2024-04-27T21:32:04","modified_gmt":"2024-04-27T21:32:04","slug":"it-operations-lead","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/it-operations-lead\/","title":{"rendered":"IT Operations Lead"},"content":{"rendered":"<p><b>Employer:<\/b> BCT Resourcing<br \/>\n<b>Salary:<\/b> \u00a360,000 per annum<br \/>\n<b>Date Added:<\/b> 27\/04\/2024<br \/>\n<strong>IT Operations Lead \/ Manager<\/strong><br \/><strong>Manchester \/&nbsp;Hybrid<\/strong><br \/><strong>&#163;60,000 per annum<\/strong><\/p>\n<p>Their solutions help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient &amp; effective way possible- addressing significant challenges within this space.<\/p>\n<p>You would play a vital role in this companies growth moving forwards. You&#8217;ll be at the forefront of ensuring the seamless operations of both IT, Infrastructure and Application Support. <\/p>\n<p>The leadership &amp; direction you provide will drive process improvement practices and further empower data driven decision making!<\/p>\n<p>Key Responsibilities: <\/p>\n<p>* To collaborate with cross-functional teams to monitor application and infrastructure performance<br \/>* Proactively identify &amp; address issues to minimise downtime, ensuring optimal performance. <br \/>* Work closely with the development team to maintain and improve system reliability<br \/>* Lead new initiatives to enhance service desk best practice<br \/>* Implement best practice for Incident Management , resolution and efficiency<br \/>* Collaborate with wide stakeholders to optimise system performance <br \/>* Lead and mentor a team of support analysts.<\/p>\n<p>We&#8217;re looking for someone from either an IT Support or Application support background that is used to driving efficiency and best practice across a team. <\/p>\n<p>This is a fantastic opportunity for someone looking to work in a fast paced environment who enjoys problem solving and brining the best out of people!<\/p>\n<p>A flexible hybrid role, you must be a commutable distance from Manchester for a couple of days a week in the office.<\/p>\n<p><b>Application Deadline:<\/b> 08\/06\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/it-operations-lead\/52545680' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: BCT Resourcing Salary: \u00a360,000 per annum Date Added: 27\/04\/2024 IT Operations Lead \/ ManagerManchester \/&nbsp;Hybrid&#163;60,000 per annum Their solutions help their clients better connect<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/11940"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=11940"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/11940\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=11940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=11940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=11940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}