{"id":11837,"date":"2024-04-26T11:00:17","date_gmt":"2024-04-26T11:00:17","guid":{"rendered":"https:\/\/coinsrev.com\/info\/german-speaking-account-manager\/"},"modified":"2024-04-26T11:00:17","modified_gmt":"2024-04-26T11:00:17","slug":"german-speaking-account-manager","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/german-speaking-account-manager\/","title":{"rendered":"German speaking Account Manager"},"content":{"rendered":"<p><b>Employer:<\/b> Language Matters<br \/>\n<b>Salary:<\/b> \u00a347,000 per annum, inc benefits<br \/>\n<b>Date Added:<\/b> 26\/04\/2024<\/p>\n<p>We are currently looking for a German speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer  service, client support, troubleshooting and maintaining client relationships.<\/p>\n<p><strong>Your responsibilities will include:<\/strong><\/p>\n<ul>\n<li>Handling incoming calls, answering customer inquiries and troubleshooting problems<\/li>\n<li>Ensuring the accuracy of customer due diligence files during the client on-boarding process<\/li>\n<li>Providing product training to clients via phone and digital or face-to-face meetings<\/li>\n<li>Being responsible for account management and assisting with administrative tasks, including invoicing and collections<\/li>\n<\/ul>\n<p><strong>About you:<\/strong><\/p>\n<p>The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent German and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both German  and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities.  The role offers great progression to go further up the career ladder. <\/p>\n<p><strong>Profile:<\/strong><\/p>\n<ul>\n<li>Required to be fluent in German to mother tongue standard, both written and spoken<\/li>\n<li>Fluency in English, both written and spoken<\/li>\n<li>Previous experience in a customer service or client services role<\/li>\n<li>Bachelor&#8217;s degree or equivalent preferred<\/li>\n<li>Excellent verbal and written communication skills and good relationship-building skills<\/li>\n<li>Ability to stay calm under pressure and able to deescalate calls<\/li>\n<li>Great attention to detail and strong analytical skills<\/li>\n<li>Excellent organisational skills and the ability to multitask<\/li>\n<li>IT proficient including strong MS Office skills, including advanced Excel skills<\/li>\n<\/ul>\n<p>To apply, please send your CV in English and in Word format to Ismael. <br \/>language matters is acting as an employment agency in relation to this vacancy.<\/p>\n<p><b>Application Deadline:<\/b> 24\/05\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 0<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/german-speaking-account-manager\/52540507' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Language Matters Salary: \u00a347,000 per annum, inc benefits Date Added: 26\/04\/2024 We are currently looking for a German speaker to work in a multinational<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/11837"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=11837"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/11837\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=11837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=11837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=11837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}