{"id":10399,"date":"2024-04-06T08:00:08","date_gmt":"2024-04-06T08:00:08","guid":{"rendered":"https:\/\/coinsrev.com\/info\/customer-support-engineer-no-visa-sponsorship-81\/"},"modified":"2024-04-06T08:00:08","modified_gmt":"2024-04-06T08:00:08","slug":"customer-support-engineer-no-visa-sponsorship-81","status":"publish","type":"post","link":"https:\/\/coinsrev.com\/info\/customer-support-engineer-no-visa-sponsorship-81\/","title":{"rendered":"Customer Support Engineer No VISA Sponsorship"},"content":{"rendered":"<p><b>Employer:<\/b> Matchtech<br \/>\n<b>Salary:<\/b> \u00a335,000 &#8211; \u00a340,000 per annum<br \/>\n<b>Feature:<\/b> Work Visa, Flight and Accomodation<br \/>\n<b>Date Added:<\/b> 14\/03\/2024<br \/>\n<strong>Customer Support Engineer<\/strong> <\/p>\n<p><strong>Business Sector\/Discipline:<\/strong> Smart Manufacturing <br \/><strong>Type of Job:<\/strong> Permanent <br \/><strong>Company or Hiring Agency:<\/strong> Our client is a UK based electronics design and manufacturing company <\/p>\n<p><strong>About the Role:<\/strong><br \/>Our client, a world leader in power quality products, IoT devices, and refrigeration controls, is seeking a Customer Support Engineer to join their R&amp;D department. As a Customer Support Engineer, you will play a vital role in supporting our OEM customers with  new and existing products. You will provide technical advice, assist with product configuration, and ensure the highest level of customer satisfaction. <\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Supporting OEM customers with product advice and application guidance<\/li>\n<li>Communicating with customers via email, phone, Teams, etc., as necessary<\/li>\n<li>Issuing Customer Technical Bulletins on product changes<\/li>\n<li>Maintaining a customer support database<\/li>\n<li>Preparing and sending product samples and accessories to customers<\/li>\n<li>Assisting with the use of configuration software and mobile applications<\/li>\n<li>Authorizing product returns and handling product failure analysis<\/li>\n<li>Occasionally visiting customers overseas to provide technical support and investigate issues<\/li>\n<\/ul>\n<p><strong>Job Requirements:<\/strong><\/p>\n<ul>\n<li>HND or higher qualification in Electrical and Electronic Engineering, Telecommunications, or a similar discipline<\/li>\n<li>At least 5 years of practical industrial experience with electronic products<\/li>\n<li>Excellent verbal and written communication skills<\/li>\n<li>Strong understanding of electronic circuits and ability to read schematic diagrams<\/li>\n<li>Experience in using hand tools, soldering components, and electronic test equipment<\/li>\n<li>Problem-solving skills with a positive attitude<\/li>\n<li>Self-motivated, well-organized, and excellent time management skills<\/li>\n<li>Flexibility in tasks and able to work at our client&#8217;s head office in Langley<\/li>\n<li>Eligible to work in the UK and available for international travel at short notice<\/li>\n<li>Willingness to occasionally work outside regular office hours<\/li>\n<\/ul>\n<p><strong>Benefits:<\/strong><\/p>\n<ul>\n<li>Opportunity to work with a wide range of OEM products<\/li>\n<li>Collaboration with a multi-disciplinary R&amp;D team<\/li>\n<li>Friendly and supportive work atmosphere in a culturally diverse team and company<\/li>\n<li>Engagement with multinational companies, aid agencies, and domestic products for the developing world<\/li>\n<li>22 days of annual leave with additional discretionary 3 days at Christmas<\/li>\n<li>Additional leave day added for every 5 years of service<\/li>\n<li>Competitive salary in the range of &#163;35k to &#163;40k pa<\/li>\n<li>Death in Service benefit and pension scheme with company contributions<\/li>\n<\/ul>\n<p><strong>Apply Now:<\/strong><br \/>If you are a passionate Customer Support Engineer with the required skills and experience, we would love to hear from you. Please submit your application today! <\/p>\n<p><b>Application Deadline:<\/b> 25\/04\/2024<br \/>\n<b>Contract Type:<\/b> Permanent<br \/>\n<b>Submitted Applications:<\/b> 32<\/p>\n<p><a class='btn btn-block btn-primary theme-btn-primary' style='text-align: center; text-decoration: none; margin: auto 0;width: 100%;' href='https:\/\/www.reed.co.uk\/jobs\/customer-support-engineer-no-visa-sponsorship\/52312821' target='_blank' rel=\"noopener\"> Apply Now <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employer: Matchtech Salary: \u00a335,000 &#8211; \u00a340,000 per annum Feature: Work Visa, Flight and Accomodation Date Added: 14\/03\/2024 Customer Support Engineer Business Sector\/Discipline: Smart Manufacturing Type<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[28],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/coinsrev.com\/info\/wp-content\/uploads\/2023\/09\/pexels-ruslan-burlaka-140945.jpg","_links":{"self":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/10399"}],"collection":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/comments?post=10399"}],"version-history":[{"count":0,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/posts\/10399\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/media?parent=10399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/categories?post=10399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coinsrev.com\/info\/wp-json\/wp\/v2\/tags?post=10399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}