Employer: Verus Recruitment Partners
Salary: £34,000 – £40,000 per annum, inc benefits
Date Added: 05/03/2024
Job Role: Technical Sales Manager
Location: Leeds
Salary: £34,000 – £40,000
Contract: Permanent, full-time
Verus is delighted to be supporting a well-established MSP who is looking for a skilled Technical Sales Manager to handle Small and Medium-sized Enterprise (SME) accounts.
As the main contact for our SME clients, you’ll ensure they get top-notch service and support for their IT and infrastructure needs. Your technical know-how and excellent communication will play a vital role in helping clients use technology to improve their business operations.
Key Responsibilities:
- Build strong relationships with clients as the main point of contact, understanding their unique business needs.
- Expertly guide clients in transitioning to Microsoft 365 and Google services for efficient cloud adoption.
- Offer expert advice on utilizing Microsoft and Google services to enhance efficiency and collaboration.
- Proactively address technical issues in clients’ IT infrastructure, coordinating with our technical teams for swift resolutions.
- Lead smooth onboarding for new clients, conducting training on Microsoft 365/Google tools.
- Collaborate with sales to identify opportunities for upselling and expanding IT services in existing accounts.
- Generate regular reports on Microsoft 365/Google service performance, providing insights and recommendations.
- Stay updated on industry trends for informed recommendations to clients.
Requirements:
- Proven background in technical account management or a client-facing role in IT services.
- Experience with SMEs is crucial, and education sector experience is a plus. Familiarity with Managed Service Provider sector is highly desirable.
- Expertise in Microsoft 365 services and cloud-based solutions. Knowledge of other IT services and technologies is a bonus.
- Effective verbal and written communication skills, explaining technical concepts to non-technical stakeholders.
- Analytical mindset and proactive problem-solving approach.
- A dedication to providing outstanding customer service and guaranteeing client contentment consistently.
What’s on offer:
- Generous holidays plus your birthday off
- Funding of personal certification to further your career
- Own personal and development plan
- Be part of a great team with a fantastic company culture
- Regular social events
- Health insurance
- 24/7 Employee Assistance Programme
For more information, please contact our Sheffield Team on
***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer**
Keywords: Technical sales, Account Manager, 3rd Line, 2nd Line, 1st Line, Technical sales manager, IT Account Manager, Leeds, West Yorkshire, South Yorkshire
Application Deadline: 03/04/2024
Contract Type: Permanent
Submitted Applications: 0