Employer: QBE Management Services (UK) Limited Salary: Date Added: 09/01/2024
Primary Details
Time Type: Full time Worker Type: Employee
Regional Distribution Manager
Following internal mobility we have an opportunity for a Regional Distribution Manager to join our London office, leading a team of Senior and Account Managers to lead on the broker/client management and distribution strategy. Partnering with local major trading, tier 1 and development brokers you’ll be responsible for the overall relationships, ensuring key business plan metrics are achieved to support the delivery of our wider UK business plan.
Your New Role:
Strategy and Planning
Contribute to the design of the Distribution Proposition, including individual action plans and scorecards of selected key International and Regional brokers, validated by Regional Manager and the Product Leaders, in line with the underwriting strategy and with the business plan of the Region / Branch
Monitor and report on progress of the Regional broker plans (new business, product density and renewal retention), to ensure progress is on target, and to identify any underperformance on new business, renewal retention, & on-going actions
Liaise with the regional brokers to understand their strategies & needs and to accommodate their expectancies with the strategy of QBE. Follow up of the agreed plans.
Liaise with Regional Manager, Regional Product leaders, Senior Underwriters, Operations and Claims Manager when appropriate to ensure Broker activity is managed in line with QBE strategy and broker distribution is co-ordinated.
Liaise with the wider Distribution and Partnership Management team to ensure activity is aligned to wider QBE strategy and in line with agreed Global/UK objectives for MTP and Tier 1 Partners
Policy, Process and Procedures
Prepare correspondence, reports, spreadsheets, briefing papers and presentations for meetings/conferences, and present information when necessary on activity with brokers.
Prepare the internal and external templates to follow up the brokers activities
Customer Focus
Build and maintain strong relationships with brokers to support constructive, mutually beneficial relationships
Attend and, where relevant, lead internal strategic & distribution meetings, broker workshops and external broker meetings
Production of internal & external broker communications including broker newsletters/market reports working in conjunction with Marketing Business Partner
Technical Performance
Manage, service and review the overall Broker panel to ensure progress toward business plan objectives.
Develop the Broker panel in line with plan, ensuring retention and acquisition of desired business
Monitor and review QBE partner broker business to ensure progress toward business plan objectives, identify any underperformance and solve any issues that may arise.
People Management
Lead Regional Market Management Team i.e Account Managers and Business Development Co-ordinators
Establish clear accountabilities and support required in order to achieve their objectives. Goals/Objectives to be agreed and noted on Workday
Accountable for employee engagement, talent, development and performance within team, establishing a culture of accountability and performance underpinned by our QBE DNA
Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice
About You:
Proven experience of commercial insurance broking practices, whether in a direct account management or underwriting related role
Clear relationship management and/or distribution related experience within the Insurance market
People management skills, with the ability to lead, advise and provide a supportive culture
Ability to present to Executives and engage effectively with senior stakeholders, both internally and externally
Highly effective communication both verbal and written with the ability to build and maintain productive internal and external relationships
Good organisation skills including work planning and ability to prioritize for both self and the team
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today’s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA – because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today’s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;?
Employer of the Year 2022Winner – Insurance Insider
British Claims Awards 2022 Winner – InsurTech Award?
Insurance Times Claims Excellence Awards 2022 Winner – Claims Product Solution of the Year?
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response??
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Ye
