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Product Manager – Americas

Employer: Rockpool Recruitment LTD
Salary:
Date Added: 16/01/2024

Product Manager – The Americas – Tour Operator 1 Year Contract

Our client is seeking a talented and experienced Product Manager to contribute to the creation of extraordinary global adventures. As a Product Manager, the successful candidate will play a pivotal role in developing unique itineraries, ensuring they align with safety guidelines, and consistently exceed customer expectations.

Product Manager – What will I be doing?

  • Develop worldwide adventure itineraries, including cultural experiences, treks, cycle rides, and family holidays.
  • Generate and see through ideas for exceptional small group adventures.
  • Manage a portfolio of tours for The Americas, becoming the go-to expert for these regions.
  • Regularly communicate with overseas suppliers for various purposes, such as on-ground delivery, itinerary enhancements, and obtaining discounts.
  • Engage in tasks such as negotiating rates, setting dates/capacity, conducting competitor analysis, onboarding new partners, and reviewing customer feedback.
  • Train the wider team on the portfolio of trips and occasionally present at events.
  • Respond to pre-travel inquiries and address customer experiences on recent trips.
  • Handle unexpected situations, including on-tour issues or crisis management.

Product Manager – What experience do I need?

  • It is essential that you have worked in the Product Department for a tour operator, and you must have knowledge of the small group adventure market.
  • Passion for sustainable travel.
  • Strong written and verbal communication skills.
  • Strong negotiator with a focus on getting things done.
  • Knowledge of the The Americas is desirable

Product Manager – What else do I need to know?

This is a fixed term one year contract. Our client would prefer someone to work in a hybrid capacity with 2 days a week in their office in Hampshire, but they will consider a remote contract if you could get to the office once a month. There will be some overseas travel. They are open to discussion on working hours – potentially for the role to be 0.8 of a week or full time. 25 days holiday initially, rising to 30 after 5 years. Option to ‘buy’ additional holiday leave. Pension scheme and life assurance. Bonus eligibility based on company performance. 50% holiday discount scheme on our client’s range of exceptional trips.

Application Deadline: 27/02/2024
Contract Type: Contract
Submitted Applications: 0

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