Employer: Zellis
Salary:
Date Added: 21/09/2023
Location: Peterborough (Hybrid – two days per week in the office)
Contract type: Permanent
Hours: Full-time, 37.5 hours per week
Salary: Competitive base salary plus benefits
About the role
As a Payroll Administrator, you’ll provide the best possible payroll service to customers with the highest degree of accuracy. In this role you’ll be at the heart of our customers payroll operations, positioned as the go to payroll expert.
You’re the type of person who takes pride in your work and will show initiative by suggesting improvements that will benefit our customers. As a person you naturally have a keen eye for detail, as well as a coaching/mentoring personality. You can organise and prioritise your workload and you regularly take it upon yourself to share best practice with colleagues internally as well as our customers.
At Zellis we improve the overall employee experience by creating excellent products and services within the HR & Payroll industry. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.
Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.
This role is vital to the success of our payroll managed services and significantly impacts our ability to build long-lasting relationships with our customers. This role also directly contributes towards our customer feedback score.
Key responsibilities include:
- Completing and owning payroll processing cycle for allocated customers.
- Ensuring all payroll processes and procedures are accurately documented, updated regularly.
- Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars.
- Receiving and recording customer enquiries and providing enhanced information in response to customer requests.
- Handling complex payroll queries escalated from the client.
Do you offer:
- At least 1 years’ experience in payroll?
- Great analytical/problem solving skills?
- Great attention to detail?
- Proven experience of delivering excellent customer service?
The benefits
- A competitive base salary.
- 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension scheme with company contributions up to 8.5%.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Ready to apply?
Does this sound like you dream role? If so, please apply online and a member of our Talent Acquisition team will be in contact.
Application Deadline: 26/01/2024
Contract Type: Permanent
Submitted Applications: 14