Employer: Appcast Enterprise Salary: Date Added: 16/04/2024 Job Overview:
The position entails reporting directly to the ACL Workshop Development Manager and involves the crucial task of acquiring accurate information from customers and relaying it to the manager and subsequently to workshop technicians and administrative personnel. Authorization within the service department is restricted and requires approval from either the ACL Workshop Development Manager or the ACL Hire Operations Manager. Additionally, the role offers the opportunity to suggest modifications to the Workshop Development Manager and necessitates direct communication with them and the Lead Damage and Maintenance Administrator. Effective interaction with team members, customers, and the public is also a key aspect of this role.
Job Description:
Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicles to excellent standards and to the appropriate specification.
Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure.
Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with technical standards and any work instructions. Tyre replacement work involves but is not limited to.
Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models.
Adhering to manufacturers’ procedures and processes wherever relevant.
Diagnose the customers’ needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot.
Identify work and faulty components in accordance with technical standards and any work instructions.
Needs to be trained and able to carry out MOTs
Requirements/Qualifications:
Full clean UK driving licence, with 12 months’ experience
Automotive Qualification: IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or equivalent (i.e. City & Guilds) as a minimum
MOT certified for class 4, 5 and 7 vehicles
Corporate Overview:
ACL Hire Limited has continuously diversified to provide public and private sector needs in the vehicle sales, services and rental industry. With over 30 years’ experience we strive to provide the very best quality vehicles on demand throughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customer satisfaction.
