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Lead Service Architect – Basingstoke

Employer: Lorien
Salary:
Date Added: 01/03/2024

Role Title: Lead Service Architect
Location: Basingstoke
Duration: 6 – 12 Months

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**

We are urgently seeking a Lead Service Architect for our client who are a Global IT Service Provider. This will be on a long term contract and onsite in Basingstoke and customer sites as needed by projects.

Job Description

We are looking for a Service Architect to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount.

Your role will be challenging and varied, where cross training is expected and challenges shared.

  • You must be keenly aware of the need to support end users with vital work by providing an excellent customer focused service.
  • You will be responsible for the delivery of new & ongoing change to work packages, in response to evolving user requirements.
  • The successful candidate will have the responsibility of owning the delivery of a work packages from design, through prototyping, ensuring the work package meets functional and non-functional requirements.

Mandatory Skills (Candidate must have all):

  • Ownership and accountability of service design for complex or high value deliveries into live service
  • Understanding customer’s IT operational structure;
  • Development of detailed end-to-end service designs:-
    • Impact assessment (IA) of current operating and governance models against scope of work;
    • Design of future operating and governance models;
    • Identify and develop test requirements to feed into overall test plan;
  • Detailed knowledge of service management concepts and techniques;
  • Significant experience of service operating model design for major IT systems;
  • The ability to write coherent, concise, and readable technical service documentation;
  • Significant experience of working to tight timescales within a high energy team environment;

Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Application Deadline: 12/04/2024
Contract Type: Contract
Submitted Applications: 0

Apply Now

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