Head of Volunteering

Employer: National Trust
Salary: £36,000 per annum
Date Added: 21/01/2024
Summary

*We will not be accepting applications via this website. In order to be considered for this role, please submit your CV and covering letter by email to .uk. 

The Head of Volunteering sits on Waddesdon’s Senior Management Team and sets the strategic direction for volunteering.  You’ll be responsible for ensuring our 400+ volunteers, and the staff who line manage them, have the skills and support they need to confidently and consistently perform their roles. By being a visible presence you’ll advocate for our volunteers and celebrate their contribution within all levels of the organisation, as well as externally.

Salary: £36,000 – £38,000 depending on experience.

What it’s like to work here

Waddesdon is an historic house and garden open to the public. Waddesdon’s collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family. Since 1957 the Manor has been owned by the National Trust and today it is managed by a charitable trust, The Rothschild Foundation, under the chairmanship of Lord Rothschild. Waddesdon welcomes over 350,000 visitors to the property each year and we offer a programme of changing exhibitions, talks and tours, family activities and public events. The income from our shops, restaurants, events, and filming helps support opening the Manor to the public, our education programme, and the care of the buildings, collections, and gardens.

This is a full-time property-based role with the expectation that the postholder is on-site a minimum of 4 days a week, Tuesday to Saturday.

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What you’ll be doing

You’ll provide robust advice and support to departmental managers of volunteers, ensuring there is a consistent approach to volunteering across the organisation and adherence to policies and procedures. As well as ensuring the direction for volunteering is aligned to the wider strategic vision for Waddesdon, you’ll assist departments with performance issues and conflict resolution in line with Waddesdon’s volunteering Charter and policies.

Researching and implementing a new online volunteer rota and database system will be an important part of the role, and we’re dedicated to maintaining Waddesdon as a centre of excellence for volunteering through benchmarking against similar organisations. We’re looking to embed our sustainability values within the volunteering programme, and so you’ll need to work closely with the Sustainability Lead to do this.

By building a strong rapport with both volunteers and staff, you’ll be a visible presence that ensures volunteers feel acknowledged and valued. Supporting the Volunteering Manager is paramount to the role, from refining the recruitment and induction process, to researching and improving volunteer satisfaction.

Who we’re looking for

Experience working in the volunteering sector, overseeing a large volunteer team.

Previous experience delivering a volunteering programme at a strategic level.

Excellent people and communication skills with the ability to empathise and, where appropriate, challenge with tact and diplomacy.

Good presentation skills.

Proven track record working with electronic volunteering databases.

Ability to adapt, innovate and manage expectations.

Experience advocating for volunteers and volunteering at all levels of an organisation.

Experience managing budgets.

Excellent knowledge of the Microsoft Office suite of programmes (Word, Excel, Outlook, Teams).
*We will not be accepting applications via this website. In order to be considered for this role, please submit your CV along with a covering letter explaining how your experience and skills match those outlined above and send by email to .uk.  The package

• Annual leave – 33 days a year (including public holidays), rising to 36 days on completion of three full years’ service, rising to 38 days after 5 years’ service and rising to 40 days after 10 years’ service
• 50% Discount in Food 2 Go Catering, 20% in the Manor restaurant, Wine Shop & Retail Shop. 20% off food and drink at The Five Arrows
• Wellbeing support and a focus on staff engagement. Access to free 1:1 counselling
• Matched company pension scheme up to 10% of salary
• Subscription to Headspace
• Gym membership discount
• Cycle to Work Scheme
• Octopus Electric Vehicle Scheme
• Rental Deposit Loan Scheme
• National Trust Staff Card which entitles free entry for two people at all NT properties and a discount in their shops and restaurants
• Beautiful location working within the charity and heritage sector
• Free parking on site at Waddesdon

Application Deadline: 03/03/2024
Contract Type: Permanent
Submitted Applications: 0

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