Employer: Futures Manufacturing
Salary: £30,000 – £40,000 per annum
Date Added: 16/03/2024
Have you worked on an IT helpdesk, or similar, where you’ve been responsible for handling incoming service queries from IT users?
Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away?
This could be the role for you!
Futures are recruiting for an IT Helpdesk Administrator for our client. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business.
IT Helpdesk Administrator – Role Responsibilities – Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365
- 1st line technical support for home users as and when required
- 2nd line technical support for all onsite users
- Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket
IT Helpdesk Administrator – Skills and Experience – Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365
- An IT or Microsoft linked qualification (and/or at least one years’ experience in a helpdesk administrator role)
- Experience in supporting end users
- Work on own initiative and liaise with staff on all levels and communicate at a simple level
- Ability to fluently communicate in written and spoken English
- Good working knowledge of Microsoft Dynamics NAV / Business Central / D365
IT Helpdesk Administrator, Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365
If you are interested in the role please do apply now!
Application Deadline: 27/04/2024
Contract Type: Permanent
Submitted Applications: 0