Employer: The Recruitment Group Salary: £25,000 – £27,000 per annum Date Added: 19/12/2023
We are working with a successful and well-established manufacturing company in Witney, who are looking for a Customer Service Executive to join their small and friendly team.
This is a pemanent, office based role offering full time hours of 37.5 per week.
You will be providing admin support to the busy UK and International order processing function but also support customer enquiries, courier collections and administration tasks related to the business operations.
The main duties will be:
Process accurate and complex sales orders and invoices for both UK and European customers using SAGE 50.
Organise courier collections, advise on deliveries, and organise returns.
Communicate with customers and suppliers to manage enquiries, deliveries, and couriers.
Administer the returns and credits procedures
Have daily contact with the warehouse to ensure understanding of orders, deliveries, or complex order requirements.
Assist with varied stock management tasks in the warehouse such as stock takes, expiry lists and software operation.
Ideally you will have proven office administration experience, preferably in a similar or procurement type role. Be confident with managing telephone enquiries from both the UK and overseas and possess a good sense of humour with a strong work ethic .
