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Customer Service Coordinator

Employer: Specialist Recruit
Salary: £20,000 – £28,000 per annum
Date Added: 25/01/2024

Customer Service Advisor Coordinator

Salary: £22,000 – £28,000p.a. dependant on experience

  • Location: Sidlow, Reigate
  • Hours: 8am – 6pm Monday to Friday (and every other Saturday morning once training completed)
  • Individuals MUST be a car driver / owner

Our client are looking for a confident and professional Customer Service Coordinator, to join their friendly team in Reigate.

In this role, you will work alongside a supportive team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work.

The Role:

  • Listening and documenting customers car problems and passing the information to the technicians
  • Consulting with the technicians about repairs and possible alternatives to expensive work
  • Answering questions about service outcomes
  • Liaising with customers and technicians to schedule car check-ups and service appointments
  • Estimating car repair costs and the time it will take for repairs to be completed

Your Experience:

  • The successful individual will have strong communication skills and deliver the highest level of customer service at all times.
  • Current or recent experience within the Automotive industry would be highly advantageous, however, not essential.
  • Strong organisational skills

Application Deadline: 24/02/2024
Contract Type: Permanent
Submitted Applications: 0

Apply Now

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