Employer: Surestep Recruitment Ltd
Salary: £21,840 per annum
Date Added: 21/12/2023
* Customer Service
* £21,840
Customer Service Representative
Birmingham City Centre – Hybrid
Full-time, 9-5, 12-month fixed term contract with a view to going permanent
£21,840
Do you want a fulfilling customer service role for an organisation that helps people?
Our client is a not-for-profit financial institution, established for over 35 years and currently growing, whose goal is to give back to the local community by providing ethical finance to those in need.
They’re looking for a new Customer Service Representative to join their small, close-knit team to provide great customer service support to their members via phone, email, and live chat. All training will be provided, and the role is set to start at the beginning of 2024.
If you have good communication skills and want a job in which you can give back, read on to find out more about the role.
The role
· Answering telephone calls
· Updating accounts
· Assessing finance applications
· Processing applications
· Keying in transactions
· Handling complaints
· Using CRM systems
The Person
Essential
· Personable
· Friendly
· Good listener
· Can use own initiative
· GCSE English & Maths
Desirable
· Experience dealing with customers
· Telephone customer service experience
If you think you could be the right fit for this Customer Service Representative role, please submit your application now. Candidates will be reviewed as-and-when they apply, so don’t delay in applying!
Application Deadline: 21/01/2024
Contract Type: Permanent
Submitted Applications: 0