Employer: PARK HR RECRUITMENT LTD Salary: £23,000 – £25,350 per annum Date Added: 23/02/2024
My client is a dynamic electronics wholesale business based in the New Milton area, experiencing exciting growth they are seeking a customer-focused administrator to join the team and play a vital role in the company’s continued success story.
Why You’ll Love This Role:
Be a customer champion: Serve as the primary point of contact, building strong relationships and providing exceptional service through phone, email, and (sometimes) in-person interactions.
Make a real impact:Process orders and invoices efficiently using SAGE (experience with SAGE preferred but training will be provided), coordinating with departments to ensure timely deliveries, and proactively identifying ways to improve customer service.
Grow with the company: Contribute to business development initiatives and collaborate with sales & marketing teams, while developing your skills and career within a supportive environment.
Responsibilities:
Become the go-to person for customer inquiries, resolving issues and ensuring satisfaction.
Manage customer accounts using SAGE, processing orders, and handling invoices.
Coordinate order fulfilment across departments, ensuring timely delivery.
Maintain accurate records and documentation.
Assist with general administrative tasks, including data entry and filing.
Identify opportunities to enhance customer service processes and procedures.
Collaborate with sales & marketing teams to support business growth initiatives.
Qualifications:
Previous experience in administration or customer service (bonus points for B2B experience).
Strong communication and interpersonal skills, with a genuine passion for customer service.
Excellent attention to detail and accuracy in data entry and record-keeping.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proactive attitude and willingness to take initiative.
Desire to learn and grow within the role and contribute to the business’s success.
Familiarity with basic office software (Microsoft Office Suite).
How to Apply:
Please submit your CV through this website or call Richard at Park HR for an initial chat. We look forward to hearing from you!
