Employer: Enterprise Mobility Salary: Date Added: 04/12/2023
Overview
As part of our ongoing expansion, Enterprise has an exciting opportunity for a Customer Assistance Representative’s to join our team in Uxbridge.
Your role will be to provide a high level of customer service by assisting both internal and external customers via the phone and in person, in addition to administrative support. If you have a strong customer service focus, close attention to detail, and strong computer skills this role could be for you.
About us
This is an exciting and rewarding opportunity where you can directly see your impact on the business. If you think this role sounds like the perfect job for you, then don’t delay and apply today!
Enterprise Mobility, Inc., manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully staffed neighbourhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the?Enterprise Rent-A-Car?brand – as well as the?National Car Rental?and?Alamo Rent A Car?brands – in?90?countries and territories.
Enterprise Flex-E-Rent is its commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from 28 locations across the UK. Join our team and be one of the people driving our growth.
To help understand and find out more about our Flex-E-Rent division of Enterprise, please visit: https://
Salary
£10.88 p/hour
Performance-related annual reviews increase
Benefits
10 month training programme – £1000 training completion salary increase
On-the-job training & development
25 days paid holidays a year + public holidays
Additional 5 days holiday after 5 years of service
Life Assurance – 3 x Salary
Short Term Disability
Stakeholder Pension
Relocation policy & benefits
Our ‘promote from within policy’ means you can go as far as your talent will take you
Hours
42 hours
Monday – Friday
8:30am to 5:30pm
Location
West london Industrial park, Iver Ln, Cowley, Uxbridge UB8 2JG
Training and Development
This role offers fantastic progression opportunities via our in-house training and development programmes. We encourage all our employees to be the best they can be and support your learning via our structured training roadmap and regular development sessions. As you complete each task on the training roadmap you will mark your completion, and your understanding and competence in that area will be assessed and accredited by your leadership team. There will be lots of different knowledge checks and activities along the way, so you’ll always be taking the next step in your learning with us.
Responsibilities
Communication in person, over the phone and via email
Marketing the business and building long term relationships
Account Management duties
Handling customer requests
Problem solving
Working to deadlines
Administration duties
Qualifications
High level of customer service skills
Excellent communication, organisational and time management skills
Ability to work in a faced paced environment
Strong attention to detail and accuracy of work
Strong interpersonal and teamwork skills
Knowledge of Microsoft Office products and telephone skills
