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Employer: Sheridan Ward Recruitment Services
Salary: £30,000 – £32,000 per annum
Date Added: 21/12/2023

Complaints Officer

£30k – £32k

Ealing

We at Sheridan Ward are recruiting for a really exciting opportunity for our client based in Ealing!! They are looking for a confident individual who has previous experience dealing with complaints and ensuring customers are happy with the end result!

It is a great opportunity for those who love handling high level complaints and ensuring everything is managed correctly!

Complaints Officer duties:

  • Inbound and Outbound calls, respond to enquiries within target timescales
  • Proactively manage a caseload of complaints
  • Investigate claims and obtain facts
  • Ensure all data is recorded accurately in the database
  • Arrange for timely repair or equipment replacement
  • Resolve customer complaints
  • Analysing data and producing reports

Complaints Officer benefits:

  • 25 days holiday plus bank holidays
  • Yearly bonus
  • Team events

Application Deadline: 01/02/2024
Contract Type: Permanent
Submitted Applications: 6

Apply Now

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