Employer: Sanctuary Personnel Salary: £30,000 – £33,000 per annum Date Added: 15/01/2024
Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Caseworker to work up to full time remotely and attend meetings in the North East of England.
The salary for this permanent job is up to £33,000
Duties:
Providing impartial, unbiased and up to date information, advice, support and guidance to service users across key locations
Confidently using assessment systems and tools (for example the outcome star) to support individuals to identify their strengths and challenges, working to agree goals and sustainable outcomes
Assessing service users individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their immediate and long term needs
To provide frontline advice and information to people contacting our helpline, adhering to the required standard
Provide easy to understand information and the range of options available, to help people feel better able to cope and able to make their own informed choices
Consistently delivering a high-quality standard of advice, and information across areas including income maximisation, benefits, housing, education, employment, self- employment, health and social care
Agreeing goals and actions with individuals and their families and in partnership, developing an effective case management plan
Helping people to access specialist support that can offer practical and emotional support
Talking up key issues on an individual or family’s behalf, particularly where a short term problem may make this difficult to tackle on their own
Co-ordinating case management plans which provides, finds, or arranges for specialist advice, information and support services to be put in place to prevent more serious problems from developing or escalating
Developing and reviewing case management plans collaboratively with service users and consistently following-up with individuals to assess the quantity and quality of services provided
Actively engaging service users with Perennial and its work, ensuring that their voices are heard to share their experiences and shape future service development
Consistently managing a diverse and complex caseload a timely, efficient and effective manner ensuring a quality service and in line with targets and Key Performance Indicators
Being a reflective practitioner able to effectively evaluate the impact of the service delivered, long term outcomes achieved to inform changing practice needs and striving for continual improvement
Requirements of this job:
2 years’ experience of undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
Experience of measuring the impact of interventions delivered
Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
Experience in delivering a telephone helpline or advice service in the community or in service users homes
Experience of scrutinising complex information to produce concise reports, comprehensive case records and high quality casework and associated correspondence
Regulated activity DBS Disclosure Certificate
Suitability to work with service user groups
Flexible approach to work, location, duties and hours
Contact:
This job is advertised by Harry Smy if you are interested in this position please click above to apply now.
We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you.
Due to the high volume of applications, we receive, regretfully we are only able to respond to candidates who meet our clients’ requirements.
As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.
Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).
With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
