Employer: Affinity Search and Selection Limited Salary: £45,000 – £65,000 per annum Date Added: 05/12/2023
After sales Manager
Guildford
£45000 Plus OTE £65000
Company Car
Our client in Guildford are currently looking to recruit an experienced Aftersales Manager for the very busy dealership.
Our client is committed to maintaining the highest standards of professionalism, integrity, and delivering excellence in customer service.
They are looking for a dynamic Aftersales Manager to join their team. As a key leader in the busy service department, you will have the opportunity to shine and ensure your team consistently delivers outstanding customer outcomes.
Key responsibilities
Monitor and control profitability using monthly management accounts, taking action to maximise opportunities.
Organise, direct, and control your teams’ activities to meet plans and budgets.
Provide coaching and training to improve team members’ performance, with a focus on customer satisfaction, first-time fix process, time management, and product knowledge.
Support the workshop loading activities to maximise efficiency.
Drive workshop efficiency through technician retention and training
The ideal Candidate
Have a proven track record producing top CS results
Have managed workshops and parts departments
Have experience coaching a high performing team
Have prior experience as an Aftersales Manager with brands using a balanced scorecard
If you are eager to unleash your full potential and be part of a successful team, up for a challenge, and possess the relevant experience, we encourage you to APPLY TODAY!
