Insurance Administration Assistant – About the role
Based within the Underwriting Department, the purpose of the role is to provide administrative support to the Underwriting Teams. The role involves dealing with accurate record keeping, issuing documents and dealing with clients via e-mail and over the phone, and I am looking for a candidate who is willing to learn, self-motivated, driven and importantly with a strong attention to detail.
Insurance Administration Assistant – Key duties
Learn the administration processes and procedures to support the New Business, Existing Business/Renewal teams
To assist with all aspects of administration:
Process on cover instructions from relevant team on the relevant systems
Accurate & efficient use of MS Excel spreadsheets and diary lists
Send all correct documents to brokers ensuring we are compliant with binding authority agreements and within agreed service standards
Assist in the production of mid-term adjustments, liaising with the underwriting teams as required
Respond to email queries and create outbound emails
Refer upwards any matters which require senior approval
Assist in claims recording/forwarding and external survey requests where needed
To perform multifaceted general office support
Learn how to identify a complaint and refer this to the necessary complaint handler
Ensure that you remain compliant in everything that you do; including treating customers fairly, contract certainty & vulnerable customers
We are not looking for previous Insurance experience for this role, just a good solid administrative background, and someone with a desire to learn new skills and develop their skills and career further. We are unable to advertise specifics on remuneration on this advert, but in return, our client are offering a good basic salary, 25 days holiday, as well as a competive benefits package.
For more information on the role and the client, we are inviting applications and we will contact you to discuss on receipt.
