Employer: Utility People
Salary: £28,000 – £30,000 per annum
Date Added: 14/02/2024
Ref: AK- 14669
Role: Billing Analyst (Energy / Utilities)
Location: Manchester – Hybrid
Salary: 28k-30k DOE
Benefits: 6% Company Pension, 30 days holding plus bank holidays, onsite parking, flexible working, opportunity to grow and progress
Summary:
Our client is the first commercialised Peer-to-Peer energy exchange in the UK which connect renewable generators to corporate and domestic consumers ? delivering higher margins to generators, saving on energy bills and 100% tracible NetZero to their customers. They are looking for a Billing Analyst to validate, process and deliver invoices for allocated customers within agreed SLAs delivering excellent customer service. Do you have at least 2 years within the energy sector in a billing role, have an investigate mindset, enjoys analysing data, and customer focused? If this role sounds like you then why not apply today!
Key responsibilities:
- Create and Maintain customer accounts.
- Raising invoices and credit notes.
- Effectively resolve customer billing queries through various inbound channels.
- Working closely with internal stakeholders and customers to ensure the accurate recording of data within company databases.
- Working within SLA?s to ensure a timely response to customers.
Skills and experience required:
- Minium of 2 years energy experience in particular billing validation and invoicing.
- Ideally knowledge of pass-through charges which include DUoS (distribution & network charges) TNUoS (transmission network use) BSUoS (cost of supply and demand).
- Excellent attention to detail.
- Proficiency in excel and able analyse complex data sets.
- Strong customer services skills.
- Good communication skills are essential and must be able to work with their own initiative.
- Able to adapt to using non-standard systems, standalone databases, and bespoke packages.
.
Application Deadline: 27/03/2024
Contract Type: Permanent
Submitted Applications: 0
