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Customer Support Assistant (Part-time)

Employer: Amdas Recruitment Ltd
Salary: £12.00 – £14.00 per hour
Date Added: 09/01/2024

Multi-site, high end accommodation provider, seek a weekend receptionist and customer support person. There also could be ad hoc requirements for mid-week shifts. Locations are Central London based.

Responsibilities:

  • Providing ‘Front of House’ services at our properties, responding to any resident queries or issues, ensuring all matters are dealt with in a professional and timely manner
  • Ensuring a high standard of customer service is delivered to all customers of of the business
  • Completing organised customer Check In and Check Out days – showing residents to their new rooms and answering any queries they may have
  • Responding to sales enquiries from our customers: face to face, telephone or email
  • Performing flat viewings with potential customers, giving them tours of the properties and facilities we offer, discussing and understanding their needs
  • Undertaking flat inspections and monitor resident behaviour
  • Undertake all relevant ‘Front of House’ administration tasks
  • Regularly liaising with the Maintenance team and Cleaning team to ensure our properties are presented to the highest standard

Our client is looking for an individual with previous experience in a client facing customer service role. Hospitality or hotel experience would be preferable. This could suit a student who has lecturing commitments during the week but is free Saturday and Sunday.

Application Deadline: 20/02/2024
Contract Type: Permanent
Submitted Applications: 0

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