Employer: Pyramid Search and Selection Salary: £28,500 – £30,000 per annum Date Added: 27/12/2023
This great organisation have an exciting opportunity for a Customer Engineer to join their dynamic team covering the Lincoln, Scunthorpe and Grimsby area. FULL TRAINING will be given though any ATM experience would be benefial.
The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace.
If you have experience in and enjoy general PC hardware and software maintenance, working with Windows operating systems or generally enjoy taking things apart, mending and putting back together again this could be a great opportunity for you.
Experience mending white goods also has great transferable skills for this role and equally, a good level of mechanical / electrical aptitude is ideal for this position.
Key Responsibilities.
Diagnosing faults, make repairs and to replace modules on ATM’s.
Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and a high levels of customer satisfaction
Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and in compliance with agreed upon Service Level Agreements
Candidate requirements:
Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively
Good level of mechanical / electrical aptitude
Experience preferred with Windows operating systems
Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge. but full training will be provided to the right candidate.
Enjoys taking things apart and putting back together
Have good problem solving skills
Can work well under pressure
Full UK driving licence
There are shifts patterns though they are very reasonable and are listed below.
5 days working, 2 days off, with a day off either side of weekend if working over the weekend.
Typical shift hours:
7am – 4pm, 8am – 5pm, 9am – 6pm, 12pm – 9pm
This role comes with a company vehicle which can be used for personal use and a fuel card.
Tools/laptop/Android phone and all other required tools are provided
Uniform and PPE are also provided
Excellent company benefits which includes 30 days holiday per year (inc BH)
