Employer: ClearCourse
Salary:
Date Added: 13/12/2023
Company description:
ClearCourse
Job description:
ClearCourse is a leading fin-tech organization with a strong presence in the business landscape, offering innovative solutions across various sectors. With a track record of success, ClearCourse has been running its payments platform for several years, establishing itself as a reliable and cutting-edge player in the industry. Our payments platform is a testament to ClearCourse’s commitment to leveraging technology for streamlined and revolutionary business processes.
Job Overview:
We are currently looking for an experienced Account Manager, with a good track record for establishing and maintaining long term relationships with their customers ideally in a software and/or Jewellery related industry
You will be required to develop an in-depth understanding of the sector, the key requirements, and the subsequent benefits our solution can offer. You should be able to clearly identify how software and solutions features translate into benefits for the customer.
The role will be targeted on customer retention and upsell, but with a strong focus on customer success, ensuring they are operating effectively using our products and services.
Your responsibilities will include:
- Actively work on customer migrations and addons to our range of services
- Migrate existing customers on the ClearAccept gateway using strategic negotiation skills
- Increase revenues/SAAS subscriptions of existing customers
- Maintain regular contact with all customers
- Ensure accurate records are maintained and visible to other stakeholders on the internal CRM system
- Create, identify, and qualify selling opportunities within the install base
- Manage the sales cycle and report accurately on the sales pipeline
- Collaborate with other teams including: Support, Logistics, New Business Sales, Development and Marketing
- Provide the highest level of Customer service
- Over time develop strategic growth plans for key accounts in your portfolio
- Continually develop industry and product knowledge
- The role required frequent travel and overnight stays to meet with customers in the UK and Europe
- To exhibit at trade events, exhibitions and trade meetings
Desirable attributes for this position:
- Proven success in a target-driven client facing Account Management role.
- An understanding of software and technology.
- Capability to capture requirements and demonstrate the software’s ability to meet them.
- Ability to produce good proposal documentation and presentations.
- Ability to maintain a pleasant manner and calm disposition in difficult situations.
Why choose us?:
- Life Assurance and private medical cover with cash plan
- Group Income Protection and enhanced Company Pension
- Enhanced maternity, paternity and adoption pay
- Generous training budgets and reimbursement for professional memberships
- Hybrid-working model with 25 days annual leave
- 24/7 employee assistance programme including Peppy Health App
- Bike to Work Scheme
- Generous Recruitment referral scheme
- Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
Application Deadline: 12/01/2024
Contract Type: Permanent
Submitted Applications: 0