Employer: Howarth Morris Ltd Salary: Date Added: 07/12/2023
Our client has an immediate requirement for a remote working Collections Executive to join our busy finance team. The successful candidate will provide a professional and effective service, supporting business clients throughout the overdue stage of the invoicing process.
This FULLY REMOTE position offers great business to business exposure within a global leader of real estate services and software solutions. This is a great opportunity for strong communicators looking for a professional platform to develop their career!
Key Responsibilities
* Recover outstanding debt and monitor age debt, in adherence with approved processes, procedures and quality guidelines. * Resolve client queries at the first point of contact to minimise the number of "disputed" agreements. * Communicate with both business clients and internal departments to ensure smooth recovery of outstanding monies. * Escalate complaints to managers to ensure compliance with RICS (Royal Institution of Chartered Surveyors) guidelines. * Take responsibility for ledger work as and when required. * Manage your own commercial portfolio
Position Requirements
* 18 months+ experience in a telephone based role (preferred). * Excellent written and verbal communication skills, strong ability to overcome objections. * Ability to build relationships with internal and external contacts at all levels. * Strong attention to detail. * Ability to take ownership and accountability for end-to-end processes. * Strong organisational and interpersonal skills. * Target driven.
What’s in it for you?
* The collections team offers a great monthly commission structure. * The Group also offers a range of competitive benefits, including private healthcare, pension contributions, life insurance, season ticket loans and many more. * The team operates on a home working model with full IT and technical support as well as team meetings and training. * The team is supported by experienced managers, and operates exclusively on a business-to-business model, providing a great platform, training & support for you to fine tune your experience and progress in your career in a professional environment. * Many of the collections team go on to become client account managers, analysts, business development executives and many more
Team
* From rewards and incentives to remote team socials, the friendly and welcoming teams make the business a great place to work.
