Employer: Ann Summers
Salary:
Date Added: 05/12/2023
Digital Trade Lead
Based at our Head Office in Whyteleafe, Surrey (just 15 minutes outside of Croydon, easily commutable from London)
2 days in the office, 3 days working from home – enhanced by variable core hours
Great benefits including company bonus, 50% staff discount and a day off for your Birthday!
We are looking for a strategic leader to head up our Digital Trade team, shaping the department strategy and fuelling innovation to drive the growth and future success of our online business. You’ll have an empowering management style with a flair for developing teams, to effectively execute trade plans and contribute to inform commercial decisions.
You will be commercial and forward-thinking, someone who thrives on pushing boundaries to deliver great results. The Digital Trade Lead will add real value by identifying opportunities to deliver improvements and growth, so this person should be tenacious, focusing on not just the short-term wins, but the longer term goals too.
We are a dynamic business with ambitious plans, and leveraging cross-functional relationships will be key to delivering initiatives that achieve targets and business objectives. In this role it is essential to stay one step ahead, keeping an eye on trends and competitor activity, always striving to be market leaders.
A bit about Ann Summers…
You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie and sex toys, and you’re right, but we’re SO much more than that…
We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!
A bit about the role:
- Shape the Digital Trade strategy, aligned to the overall business vision and goals
- Overall ownership of the Digital Trade activity calendar
- Shaping and leading a high performing team to deliver daily trading activities on the website, ensuring trade plans are delivered on time and correct, and sales and margin targets are achieved
- Own daily, weekly and monthly trade analysis and reporting, in addition to daily logistics forecasting, suggesting opportunities to improve performance
- Partner with Marketing to deliver key campaign launches
- Plan and oversee website content to support company marketing priorities, promotions and all seasonal and peak trading campaigns
- Ensure product pages, landing pages and homepages are optimised to drive sales
- Work with the Design/Dev teams to ensure all campaigns are delivered on site to achieve the best customer experience and commercial return
- Drive the on-site usage of new tools, eg. product reviews, loyalty, fit – to deliver the best customer journey and sales
- Working with CRO & CRM Managers to optimise audience targeting/personalisation with data from CDP
- Influence the team to support with site testing for releases as required
- Support in the onsite implementation of SEO content and optimisations
- Key point of escalation with B&M for any challenges around product launches and stock availability
- Understand and identify commercial opportunities, capitalising on these to drive KPIs
- Work with our external suppliers to maximise opportunities across the site
- Develop a testing roadmap that continually improves conversion rate across the site, as well as influencing the team to support with site testing where required
- Work with external partners to maximise international trading, revenue opportunities and content plans to improve customer journeys and drive performance
At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.
We’re looking for someone who is:
- Proven as a Digital Trade Manager or Digital Trade Lead, ideally within the Retail industry
- Commercial and highly analytical
- Innovative and forward thinking
- An empowering, supportive and inclusive Line Manager with a passion for coaching and developing teams
- Results driven, always striving to add value for the business and the customer
- Excellent in their attention to detail
- Organised and methodical
- Able to build strong working relationships with colleagues, internal stakeholders and external partners
- Proactive and manages workload effectively in a fast pace environment
- Flexible and collaborative in their approach
- Positive with a real ‘can do’ mindset
What’s in it for you?
Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but not only will enjoy 50% staff discount, but so much more, take a look…
- 33 days holiday (including Bank Holidays) gaining an extra day for each year you’re a part of the AS family (up to a max. of 35 days)
- Workplace pension
- Life Assurance
- A paid day off for your Birthday
- Colleague social events and initiatives
- Development opportunities through our learning experience platform, THRIVE
- Eye care vouchers
- Company perks scheme
- Holiday purchase scheme
- Sample sales
- Free on-site car park at HO
- Wellbeing programme through our partnership with the Retail Trust
We value each one of our colleagues and aim to make Ann Summers a great place to be!
We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.
Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise
Application Deadline: 16/01/2024
Contract Type: Permanent
Submitted Applications: 0