Employer: Hays Specialist Recruitment Limited Salary: Date Added: 13/12/2023
Your new company Would you like to join the team for a leader in communications, who provides support to organisations and services across the globe? They have a capability and a proven history of delivering service at scale through innovative technologies and guided by a strong set of core company values. They offer unrivalled personal development with opportunities to be at the cutting edge of future technologies and a supportive career structure.
Your new role In the role of 3rd Line IT Cloud Engineer, you will be responsible for providing world-class service to both internal and external customers. This will be driven by your expertise and will require you to support the wider team in training and knowledge sharing. You will be pivotal in planning and delivery of successful technical resolutions to complex customer issues and ensuring sustained service across a wide range of products and solutions. Lead from the front with Continuous Improvement processes and complex decision making to balance customer and business needs. Take charge when engaging and escalating complex issues with 3rd party vendors for advanced troubleshooting. You must be available when required to work out of hours either on an overtime or on-call basis. Due to the nature of the role, it is essential that you are able to attain Security Clearance.
What you’ll need to succeed Intermediate / advanced certification or equivalent experience in at least 3 of the following:
Microsoft Azure (Administrator, Security)
Windows Server Operating System Management (W2008R2-Win2022) including Active Directory
Certificate Services
DHCP Server / DNS Server
VMware
Ideally, you will have some experience in several areas listed below:
Microsoft Azure (Architect)
System Center Operation Manager
Anti-malware: Web & email filtering and antivirus protection
Citrix Virtual Desktop and Apps
Microsoft Exchange including Microsoft 365 integration
SAN Technologies
Server Technologies
Automation Technologies e.g. PowerShell
Working in an ITIL environment or hold at least ITIL Foundation certification
What you’ll get in return
A competitive salary DOE
Generous shift allowance
Excellent training programmes
Annual Bonus – 10% OTB
Salary Life Assurance
Pension Scheme -5% Employee /10% Employer
25 days’ holiday
Option to join a Healthcare Cash Plan
Discounted products and services, as well as a range of other benefits
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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